Hatem Ebrahim

Seeking a position to utilize my skills and abilities in the information technology industry that offers professional growth while being resourceful, innovative and flexible.

    

Work Experience

Senior Application Support  •  Integrated diagnostics holdings

November 2014 - Present

operating systems : windows 7 , windows 8 and windows 10.
Microsoft office : 2003, 2007, 2010, 2016 and office 356.
Networking : ultra VNC, remote desktop connection , team viewer and any desk.
Network solution.
Follow up with the end user and receive complaints and send it to developers team

Education

2006 - 2009

Advanced Academy

Bachelor's degree

Skills


  • Customer Service
  • Microsoft Office
  • Information Technology
  • Application Support

Languages


  • English — Intermediate
  • Arabic — Native or Bilingual