Shih-Han Chang
Work Experience
Dec. 2022 ~ Present - Almost 1 years
Metanoia Communications, 5G Technical Program Manager
- Drive Metanoia product roadmap of 5G Baseband IC Chipset, RFIC Chipset, reference boards for O-RU total solution and Software to help customers with their reduced 50% time to market.
- Successfully designed in 5G 2T2R/4T4R indoor/outdoor ISC, Femtocell, O-RU products to more than 8+ ODMs/Telecom-Operators which contribute 25%+ of the BU revenue.
- Collaborate with HW and SW development teams to evolve the product architecture, resolve key dependencies, mitigate risk, and ensure features are successfully brought through the product lifecycle with 35% sufficient quality.
- Manage more than 10+ internal and external stakeholders, partners and key customer engagements.
Apri. 2021 ~ Dec. 2022 - Almost 2 years
Advantech, Product Management Application Engineer
- Successfully deliver Wi-Fi/ Ethernet/LTE/LoRaWAN/ NB-IoT/ BLE/ COM port, Linux Server products with VPN to cloud based (Azure, VMware, AWS, PaaS,etc) as total solution to global key accounts, which contribute 40%+ of the BU revenue.
- Developed procedure for NPI and customer's issue for identifying root cause. Drive FW, EE for the final solution on timely project schedule. Track issue status and report to supervisor and PM, which enhance case closed rate from 30% to 65%.
- Reviewed constantly the global FAEs and key customer feedback. Suggest multiple total solutions to improve the process, case solving and order closing which increased the customers' satisfaction rate from 76% to 95%.
- Creating more 65+ training modules, FAQs and establish 3 global seminar to improve global FAEs' technics from 35% to 70%.
Mar. 2019 ~ Sep.2020 - Almost 2 years
QUANTA COMPUTER (subsidiary, Techman Robot ), Software Application Engineer
- On-site implemented 35+ total solution of Cloud, 2D/3D AI Camera and robotics, which contribute 50%+ of the BU revenue.
- Conduct NPI process/product roadmap with R&D by product management skill which is lower than 30% of estimated time.
- Manage global distributors and key accounts with project management skill increased satifaction rate from 45% to 60%.
Education
2017 ~ 2018
University of Southern Denmark, Erasmus Program
- Project: Co-work wireless temperature sensor communication, power generated by flying wheel and stroage with Siemens.
2015 ~ 2018
National Taiwan University of Science and Technology, MSc - Materiral Chemical Engineering
- Project: Semiconductor Process and Waste Liquid Treatment
