Ria Marliana

Struggling with various customers, both personal and corporate, has sharpened me to listen more patiently and empathetic. I am willing to work in any public relationships and other communication areas.

Life's motto is "let me help you"

  Semarang, Semarang City, Central Java, Indonesia  

My profile and social media https://msha.ke/riamarliana87  

Work Experiences

Sales Engineer  •  PT Osaka Gas Indonesia

Januari 2019 - Present

Goal : Support Clients to gain efficiency of energy

Tasks :

  • Conduct market research on Central Java market
  • Looking for potential customers (B2B) either by phone, or visit the factory
  • Collecting customer's data 
  • Analyze and determine whether the customers obtain savings efficiency or not
  • Propose the appropriate products or services to customers
  • Presenting the calculation to customers
  • Maintain a good relationship with customers

Relationship Manager  •  PT BANK NEGARA INDONESIA

April 2010 - September 2017

Goal : Support the customers to scale up their business with the most suitable loans and other services.

Tasks :

  • Conducted market research
  • Determined marketing strategies
  • Looked for prospective customers and debtors
  • Collected and conducted analysis of customer's data and business (managerial & financial) to minimize the Bank's risk
  • Determined the best scheme and product regarding the customer's needs
  • Propose and present it to the Chief of the Bank
  • Maintain a good relationship between the Bank and customers
  • Reach new customer's target & loan 

Education

2005 - 2010

Universitas Gadjah Mada

Bachelor of Computer Science

2020 - 2004

International Open University

Bachelor of Islamic Psychology

Skil


  • Microsoft Office
  • Video Editing
  • Copywriting Marketing Materials
  • Camtasia Studio
  • TikTok Analytics
  • instagram marketing
  • Social Media Marketing
  • Marketing Strategy
  • Presentation Skills
  • Communication Skills
  • Marketing Psychology
  • People Oriented
  • Digital Marketing
  • Podcast Production
  • Market Analysis

Languages


  • Indonesian — Native or Bilingual
  • Javanese — Native or Bilingual
  • English — Professional
  • Japanese — Beginner
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