Ina Huang, Chih-Yi

Taipei, Taiwan

[email protected] 

+886 938 256 500

Language

- Mandarin (Traditional, Taiwan): Native

- English: Bilingual Proficiency

- Korean: Bilingual Proficiency, CEFR C2

Tool

- R Language

- SPSS

- AutoCAD

Other

- SIGHT Coordinator in MENSA Taiwan

- Seven Years Experience in Private Tutoring

Work Experience

Evolution, Customer Support Representative (Korean), Dec 2022 - Now

  • Perform initial technical investigation basing on game server logs
  • Provide resolutions to company licensees around the world 
  • Handle end users’ queries in live chat
  • Monitor and sustain discipline in multiple chat dashboards 
  • Mediate between technical department and company licensees

Sung-han Construction Co.Head of Valuation Department, Jun 2022 - Oct 2022

  • Use BIM to estimate construction costs
  • Develop budgets and schedules
  • Search for contractors, enquire and negotiate prices
  • Review expenses

Da-jia Construction Co.,LTD, Purchasing Representative, Aug 2021 - May 2022

  • Enquire and negotiate prices
  • Estimate quantities and costs for tendering
  • Develop schedules 
  • Conduct administrative operations with the Government

China Productivity Center, Internship, Sep 2018 - Dec 2020

  • Operate social media (Facebook and Instagram)
  • Industry trends report 
  • Gather global market information
  • Online and offline activities execution

Lionbridge, Internet Safety Evaluator, Mar 2020 - May 2020

    • Evaluate results from web searches
    • Provide feedback on Youtube videos, including language, audience, suitability for children, etc.

    Education

    National Taiwan University of Science and Technology, Master of Architecture, 2019 ~ 2021

    - Use open data to analyze the relevance between living conditions and subjective well-being in master's thesis

    National Chengchi University, Bachelor of Social Science, 2015 ~ 2019