YIYEN HUANG
⮚ Over 4 years’ experience in business development, brand and franchise store management,
administration, operation, and marketing
⮚ Excel at analyzing sales performance and providing strategies for increasing sales
⮚ Excellent communication skills with clients and employees
⮚ Possess experience of data analytics, database management and data visualization
⮚ Proficient in Microsoft Excel, PowerPoint, Word, and social media platforms
⮚ Multilingual: Mandarin, English (IELTS Academic 7.5, TOEIC 910), Korean (TOPIK level 6)
工作經歷
Marketing/Business Development Specialist • PeraPera Private Limited | Singapore
四月 2021 - Present
● Analyzed and developed products through consultation with potential and existing clients
● Managed and increased social media followers threefold in approximately 3 months
● Initiated and complemented marketing campaigns, including technical support
● Proofread Korean transcriptions and product contents
Project Coordinator • Elite & Prime Education Canada Inc. | Vancouver, BC
三月 2020 - 十一月 2020
● Coordinated between 15 teachers and 157 students and optimized customer experience
● Managed projects and promoted products to achieve 150% of the sales target
● Tackled emergent issues of the online programs from clients
● Dealt with customer complaints and ensured client satisfaction
Korean to Chinese Translator • Dragon Art Entertainment Inc. | Freelancer
八月 2019 - 四月 2020
● Translated Korean TV shows from Korean to Chinese, such as Radio Star, I Live Alone, Omniscient Interfering View, etc
● Created subtitles with timecodes which followed company's guidelines
Section Manager • Dookki Chain Restaurant | Taiwan
八月 2017 - 七月 2019
● Trained over 200 staff and supervised 11 branches
● Developed and executed various marketing campaigns and cross-promotions
● Analyzed and reported on customer satisfaction questionnaires and sales performance
● Communicated with branch owners and assisted in operating solutions
● Responded to customers’ major complaints and problems from every branch
● Spearheaded the location research and establishment of new branches
● Researched and negotiated for optimal deals from new and existing suppliers
Sales Specialist • Choicee Co., Ltd | Korea
十月 2016 - 四月 2017
● Developed business for Korean market with about 35 prospective clients every season
● Reached monthly sales goals to increase profit and inventory turnover ratio
● Managed weekly marketing campaigns and processed orders from the E-commerce platform
● Organized accounting affairs for the overall sales performance of Korean subsidiary
Sales Assistant (Internship) • Largan Precision Co., Ltd | Taiwan
一月 2016 - 三月 2016
● Communicated with Korean clients regarding products and orders, especially for LG Electronics
● Organized and managed products information and orders by Workflow ERP system
● Negotiated and collaborated with multiple departments for weekly manufacturing projects
學歷
2019 - 2020
INVO in Vancouver, BC
Diploma in Business Communication
2014 - 2015
EWHA WOMANS UNIVERSITY
International Exchange Program(Finance)
2012 - 2015
Tunghai University (東海大學)
Finance
2014 - 2014
Zhejiang University
International Exchange Program
技能
- Customer Experience
- Business Development
- Database Management
- Sales Performance
- Store Management
- Active Learning
- Leadership
語言
- English — 進階
- Chinese — 母語或雙語
- Korean — 進階
