YIYEN HUANG

⮚ Over 4 years’ experience in business development, brand and franchise store management,
administration, operation, and marketing
⮚ Excel at analyzing sales performance and providing strategies for increasing sales
⮚ Excellent communication skills with clients and employees
⮚ Possess experience of data analytics, database management and data visualization
⮚ Proficient in Microsoft Excel, PowerPoint, Word, and social media platforms
⮚ Multilingual: Mandarin, English (IELTS Academic 7.5, TOEIC 910), Korean (TOPIK level 6)

  Taipei City, Taiwan      

工作經歷

Marketing/Business Development Specialist  •  PeraPera Private Limited | Singapore

四月 2021 - Present

● Analyzed and developed products through consultation with potential and existing clients
● Managed and increased social media followers threefold in approximately 3 months
● Initiated and complemented marketing campaigns, including technical support
● Proofread Korean transcriptions and product contents

Project Coordinator  •  Elite & Prime Education Canada Inc. | Vancouver, BC

三月 2020 - 十一月 2020

● Coordinated between 15 teachers and 157 students and optimized customer experience
● Managed projects and promoted products to achieve 150% of the sales target
● Tackled emergent issues of the online programs from clients
● Dealt with customer complaints and ensured client satisfaction

Korean to Chinese Translator  •  Dragon Art Entertainment Inc. | Freelancer

八月 2019 - 四月 2020

● Translated Korean TV shows from Korean to Chinese, such as Radio Star, I Live Alone, Omniscient Interfering View, etc
● Created subtitles with timecodes which followed company's guidelines

Section Manager  •  Dookki Chain Restaurant | Taiwan

八月 2017 - 七月 2019

● Trained over 200 staff and supervised 11 branches
● Developed and executed various marketing campaigns and cross-promotions
● Analyzed and reported on customer satisfaction questionnaires and sales performance
● Communicated with branch owners and assisted in operating solutions
● Responded to customers’ major complaints and problems from every branch
● Spearheaded the location research and establishment of new branches
● Researched and negotiated for optimal deals from new and existing suppliers

Sales Specialist  •  Choicee Co., Ltd | Korea

十月 2016 - 四月 2017

● Developed business for Korean market with about 35 prospective clients every season
● Reached monthly sales goals to increase profit and inventory turnover ratio
● Managed weekly marketing campaigns and processed orders from the E-commerce platform
● Organized accounting affairs for the overall sales performance of Korean subsidiary

Sales Assistant (Internship)  •  Largan Precision Co., Ltd | Taiwan

一月 2016 - 三月 2016

● Communicated with Korean clients regarding products and orders, especially for LG Electronics
● Organized and managed products information and orders by Workflow ERP system
● Negotiated and collaborated with multiple departments for weekly manufacturing projects

學歷

2019 - 2020

INVO in Vancouver, BC

Diploma in Business Communication

2014 - 2015

EWHA WOMANS UNIVERSITY

International Exchange Program(Finance)

2012 - 2015

Tunghai University (東海大學)

Finance

2014 - 2014

Zhejiang University

International Exchange Program

技能


  • Customer Experience
  • Business Development
  • Database Management
  • Sales Performance
  • Store Management
  • Active Learning
  • Leadership

語言


  • English — 進階
  • Chinese — 母語或雙語
  • Korean — 進階
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