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Ita Yang

Objective

Unilever Contracted Customer Service Assistant(Full-time)

Education

National Chengchi University , BA in Public Administration                                                    09/2012~07/2016

Work Experience

Eurosun Travel Service, 02/2016 -- Present

Administrative Assistant

  • Dealed with customers' calls and solved problems
  • Assisted promotional campaigns(i.e., edit DM/brochures/posters, hire venue, inform customers of campaigns)
  • Managed the communication e-platforms(i.e., Facebook) in order to maintain good relationship with customers

Naked Market, 09/2015 -- 01/2016

Part-time Personnel

  • Handled  and tracked customer orders,  finish 
  • Assisted customers in the store and displayed products
  • Managed inventories and made inventory report
  • Assisted promotional campaigns

Skills


Language

  • Fluent in English(TOEIC 910),especially good at reading and listening


Computer

  • Good at Excel/PowerPoint/Word
  • Google Analysis


Others

I am a 

Extracurricular activities

Public Administrtion Department Student Association, NCCU ,  09/2013 -06/2014

Administration Section Leader and Activities Section Member

Part-time baker -- Make customized desserts

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