Ita Yang
Objective
Unilever Contracted Customer Service Assistant(Full-time)
Education
National Chengchi University , BA in Public Administration 09/2012~07/2016
Work Experience
Eurosun Travel Service, 02/2016 -- Present
Administrative Assistant
- Dealed with customers' calls and solved problems
- Assisted promotional campaigns(i.e., edit DM/brochures/posters, hire venue, inform customers of campaigns)
- Managed the communication e-platforms(i.e., Facebook) in order to maintain good relationship with customers
Naked Market, 09/2015 -- 01/2016
Part-time Personnel
- Handled and tracked customer orders, finish
- Assisted customers in the store and displayed products
- Managed inventories and made inventory report
- Assisted promotional campaigns
Skills
Language
- Fluent in English(TOEIC 910),especially good at reading and listening
Computer
- Good at Excel/PowerPoint/Word
- Google Analysis
Others
I am a
Extracurricular activities
Public Administrtion Department Student Association, NCCU , 09/2013 -06/2014
Administration Section Leader and Activities Section Member
