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Jacob Chapman

Systems Architect in the APAC region creating low-cost, high-performance IT solutions. Experienced process manager, database architect, spatial analyst, and linux systems admin. Strong information technology professional with a background in cultural anthropology.

Data Engineer
Spring City, UT
[email protected]

Work Experience

Data Architect (Contractor), Geospatial, Jan 2020 ~ Present

- User data architect: led planning for how to organize and secure user data
- Created GeoJSON datasets and MBTiles tilesets for interactive web and mobile apps
- Frontend development (Mapbox, CSS, ES6 JavaScript, Parcel, TypeScript)

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Data Engineer (Contractor), Nov 2019 ~ Present

- Serverless development to track 3rd party SLA (puppeteer.js)
- Azure to GCP migration, Pulumi / Terraform, Fishtown Analytics dbt, BigQuery, Automation of user management processes, DOMO, GitHub Actions CI/CD, Docker

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Lead System Architect, Nov 2018 ~ Nov 2019

- Led product development for a web-based travel planning app
- Developed GIS data pipelines (PyQGIS, Python, R, SQL, API, NodeJS, React, Git)
- Learned how to define customer expectations as agile product requirements

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Systems Consultant, Sep 2017 ~ Apr 2019

- Trained 7 employees in a Tier 2 technical IT support environment
- Led the migration from Windows 7 to Windows 10
- Resolved hardware and software issues in 300+ Windows and Mac OS computers

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Manager, Volunteer Resources, Aug 2014 ~ Jul 2016

- Renegotiated publishing service contract and reduced annual cost by 43%
- On-boarding, training, and flight approval for 300 volunteers (Mail merge, AHK)
- Gained fluency in reading / writing Tagalog and other Filipino dialects

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IT Support Tier 1 Helpdesk, Aug 2013 ~ May 2014

- Published the first online digital collection of the library with 87 years of records
- Assisted in managing 100+ workstations with Active Directory for 4,000+ users

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Education

Brigham Young University -- Hawaii, Bachelor of Arts (BA),
Cultural Anthropology, 2017 ~ 2019

Minors in Psychology and Digital Security

Transferred credits from Snow College (2013-14) and BYU Provo (2016-17)

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