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Jacob Chapman

Systems Architect in the APAC region creating low-cost, high-performance IT solutions. Experienced process manager, database architect, spatial analyst, and linux systems admin. Strong information technology professional with a background in cultural anthropology.

Data Engineer
Hualien, TW
[email protected]

Work Experience

UNLI, Lead System Architect, Nov 2018 ~ Present

• Led product development for a web-based travel planning app
• Developed GIS data pipelines (PyQGIS, Python, R, SQL, API, NodeJS, React, Git)
• Learned how to define customer expectations as agile product requirements

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Brigham Young University - Hawaii, Systems Consultant, Sep 2017 ~ Apr 2019

• Trained 7 employees in a Tier 2 technical IT support environment
• Managed 150+ workstations with complex multi-boot imaging requirements
• Resolved hardware and software issues in 300+ Windows and Mac OS computers

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Non-Profit Organization, Manager, Volunteer Resources, Aug 2014 ~ Jul 2016

• Renegotiated publishing service contract and reduced annual cost by 43%
• Automated onboarding, training, and flight approval processes for 300 volunteers
• Gained fluency in reading / writing Tagalog and other Filipino dialects

Company@2x

Thunder Bay Trading Company, LLC, Linux Systems Engineer / Business Analyst, Jul 2012 ~ Aug 2014

• Determined best-value IT solutions to improve business performance
• Implemented policies for GDPR and PCI-DSS compliance
• Automated repetitive business tasks with scripting languages like Bash and R

Company@2x

Snow College Karen Huntsman Library, IT Support Tier 1 Helpdesk, Aug 2013 ~ May 2014

• Published the first online digital collection of the library with 87 years of records
• Assisted in managing 100+ workstations with Active Directory for 4,000+ users

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Education

Brigham Young University -- Hawaii, Bachelor of Arts (BA), Anthropology, 2017 ~ 2019

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