EXPERIENCE
Infinite Education, Taiwan, Mar. 2020 - Nov. 2020
Marketing Manager
- Act as the representative of Canada's representative office in Taiwan and collaborate with Taiwan public/private high schools
- Build brand image and promote courses through the design of publicity materials and Facebook page maintenance
- In charge of 5 schools' online and face-to-face course operations
- Attend school meetings with principals and ensure the consistency of the product/course provided
TaiLung Mercedes-Benz, Taiwan, Apr. 2017 - Mar. 2020
Marketing Supervisor
- Act as the key role in coordinating with headquarters in Taiwan regarding marketing related activities and ensuring that the execution aligns with the company's strategy
- In charge of the planing and execution of company events for both clients (beer festival, golf competition, annual auto show collection selling, car display, etc.) and employees (annual overseas trip, quarterly gatherings, and holiday bonus arrangement)
- Responsible for the launch of marketing campaigns, including but not limited to sourcing vendors, reviewing quotations, searching and executing the production of giveaways
- Participated in cross-industry alliance; successfully coordinated with several companies such as Salvatore Ferragamo, Sunrise Golf & Country Club, Dian Shui Lou restaurant, Mandarin Garden florist, etc.
Club Med Bali & Bintan, Indonesia, Jan. 2015 - May 2016
Chinese PR
- Responsible for all the events and issues of Mandarin-speaking guests (promoted as the Key Gentle Organiser due to outstanding performance)
- Organised and attended promotional events such as open days, exhibitions, tours and visits
- Provided clients with information about new promotional opportunities and current marketing and PR campaigns progress
- Analysed customer feedback and comments and worked closely with in-house marketing to secure further improvements
Aerolog Express Pte Ltd, Singapore, Nov. 2013 - Jun. 2014
Customer Service Agent / Special Service Staff
- Handled Arrivals, Departures, and pre-boarding announcements
- Assigned staffs for handling each flight's special needs as well as provided special services (wheelchair, take care of unaccompanied minors, etc.)
- Answered queries and solved problems
EDUCATION
University of York, UK
MA, Teaching English to Speakers of Other Languages (TESOL)
Oct. 2011 - Sep. 2012
National Kaohsiung University of Hospitality and Tourism, TW
BBA, Hotel Management
Sep. 2009 - Jun. 2011
CERTIFICATE
TOEIC
Speaking 180
Writing 160 (Examination date: 16 Sep. 2018)
Listening 495
Reading 490 (Examination date: 27 Jan. 2019)
DELF (Diplôme d’Etudes en Langue Française)
B1 (Examination date: 24 Dec. 2019)
