GDC technology limited.(SG)
General Manager- Taiwan (Remote)                                                                                                              Dec 2021 -Now

Strategic goal setting:
• Collaborating with senior management to develop long-term goals and plans based on market trends, competitors, and internal capabilities. (Report to CEO & APAC Director)
Daily operations oversight:
• Managing department activities, ensuring timely project completion, and fostering cross-departmental collaboration.
(Co-work with the global offices. US, SG, HK, SZ, JP, KR, and IND )
Financial management:
• Overseeing budgets, financial reporting, and risk management to achieve financial goals.
Leadership and team management:
• Recruiting, training, and guiding teams to achieve organizational objectives.
• Establishing Training System and Training Manual
Customer relationship management:
• Building strong customer relationships and delivering high-quality products/services.
Business development supervision:
• Managing marketing, and market expansion initiatives for business growth.
• 2022 performance growth of 54%
Crisis Management:
• Crisis response plan, Internal communication, Crisis communication, and Reputation restoration
• Collect market information to avoid crisis

GDC technology limited.(SG)
Service engineer-Remote                                                                                                  Jul 2019 - Dec 2021

Responsible for the Taiwan market service:
RMA, Import, Apply for BSMI, install, Technical support, Training, Marketing, Customer relationship…etc
Technical support- Level 1 and 2

• Proficient in operating systems - Linux and Windows
• Provide on-site and remote support for clients across Taiwan
• Remote support uses TeamViewer/VPN/putty to conduct
• Conduct troubleshooting, maintenance, and system upgrades on Linux and Windows operating systems using SSH and command-line respective

Design&Living 
Funder                                                                                                                          Jul 2015 ~ Aug 2017

Design&Living was founded during my time in graduate school.
While pursuing my master's degree, I managed Design&Living to earn a living and gained valuable hands-on business experience from it.

• Dealer of Seletti
• Import Nordic furniture and Luxury watch
• Brand of furniture: Flos, Iittala, Gubi, Lightyear, Moooi, Tom Dixon...etc
• Brand of watch: A.lange&son, IWC, AP, Rolex, Panerai...etc

TÜV Rheinland, Intern                                                                                             Apr 2015 ~ Jun 2015

• ISO 9000 9001 10200 Certification data sorting and filing
• Confirm ISO 9000 9001 10200 Completeness of the audit schedule