Jason Souza

Boston, Massachusetts 

[email protected] 

(508) 813-9841 

Skills

Development 

Ruby, Ruby on Rails, HTML, erb, slim, markdown, CSS, SASS, jQuery, JSON, YAML, RSpec, Capybara, PostgreSQL , Javascript, C, Python, Bash, MySQL, Redis, Sidekiq, XML


Systems & Tools 

Strong: Linux, Git, Heroku, Codeship

Knowledgeable: AWS, Travis-CI, Docker, Vagrant 

Experience

Feb 2015 — Mar 2017: Customer Success Engineer, Codeship — Boston, MA 

Codeship is a Continuous Integration & Continuous Deployment SaaS platform

  • Patch customer facing bugs on RoR application and infrastructure 
  • Develop customer facing features.
  • Provide 24x7 operations support on a scheduled on-call rotation.
  • Created beginning and ongoing stages of the Customer Success team in addition to acting as a liaison between technical customers and product/engineering/sales/marketing team.

Mar 2014 — Feb 2015: NOC Engineer, NaviNet — Boston, MA

NaviNet is a SaaS product connecting healthcare providers and insurance companies
  • Maintained mission critical systems and built automation software to prevent problem recurrence.
  • Provided 24x7 operations support on a scheduled on-call rotation. 

May 2013 — Mar 2014: Technical Staff-Systems Engineering, General Dynamics C4 Systems — Taunton, MA

C4 Systems is a division in General Dynamics developing secure communication and IT systems; primarily for United States DoD clients. 

Education

University of Massachusetts Dartmouth

2008-2013

Major: Electrical Engineering (DNF)


Continuing Education Coursework 

Web Application Development (Spring 2014) - Boston University Metropolitan School 

Engineering Software as a Service - EdX (BerkleyX)

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