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Jeff McMahon

(707) 494-3124  •  [email protected]  •  

Organized, energetic and driven individual with a Bachelor’s degree in Communications and a minor in Business Administration.  I am quick to master new skills, motivated by a job well-done and veryx eager to embark on my next career venture.

           Professional Experience

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Century 21 NorthBay Alliance

Real Estate Agent  Jan. 2017 - Present

• Helping buyers find the right place to call home. 

• Keeping client’s best interests in mind when they are buying and selling homes. 

• Developing comparative market analyses to determine appropriate values for seller’s properties. 

• Ensuring that all listed properties are given maximum exposure from marketing/promotional efforts such as email, social media, open houses, print and otherwise. 

• Coordinated appointments for pest inspections, home inspections, appraisals, title signings and more, to make sure that my buyer’s escrows would close on time or ahead of schedule.

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Camelbak Products LLC

Account Services Representative, International Sept. 2015 - June 2017

• Monitored orders to for all international distributors from beginning to end, ensuring that customers were informed of availability, lead times, shipping terms, shipping and delivery dates. 
• Responsible for managing daily operations of import/export functions through timely processing of all international orders. 
• Acted as primary point of contact for all international accounts regarding sales/customer service needs. 
• Responsible for international logistics matters between warehouse(s) and distributors, including management of export documentation. 
• Consistently replied to all customer queries within twenty-four hours to meet a high standard of customer service.

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CamelBak Products LLC 

Customer Service Coordinator Sept. 2014 - Sept. 2015

• Responsible for monitoring the vendor B2B site and processing incoming orders with the appropriate payment terms and in a timely fashion. 

• Maintained Camelbak’s various prodeal formats; making sure product is up to date, processing orders accurately and following through with customers and third party sellers when necessary. 

• Demonstrated superior communication skills while replying to product, order, shipping, and other miscellaneous inquiries from customers and outside sales representatives via email and telephone. 

• Quickly and efficiently completed large amounts of order entry, free of error. 

• Prepared and organized substantial shipments of sample materials for outside sales representatives to advocate to potential customers.

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Mary's Pizza Shack

Server  Sept. 2009 - May 2016

• Demonstrated strong interpersonal skills with the ability to enthusiastically engage with customers in a friendly and attentive and professional manner. 

 • Prepared to contend with both the demands and expectations of the customer and the mechanics of the restaurant. 

• Well-versed in constant efficiency, organization and attention to detail while working in a fast-paced environment.

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City of Santa Rosa

Meter Specialist  Aug. 2013 - Aug. 2014

• Identified irregularities in meter equipment and related plumbing. 

• Checked to determine consistency of meter readings, and that meters are registering properly. Reported these unusual cases to those requesting the information. 

• Tactfully responded to inquiries and complaints from the public.

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Wine Country Radio

Assistant to Production/Programming  Aug. 2011 - July 2014

• Observed and participated in the three main areas of a radio station (production, promotions and programming) with professionals in the industry. 

• Fraternized in a promotional manner with listeners and non-listeners at public events such as farmers markets, car shows and remote broadcasts. 

 • Proficient in the basics of operating a soundboard, producing commercials, Adobe Audition, voice tracking, radio lingo, and more. 

• Produced and voiced various commercials including a thirty second spot for Lucky Supermarkets, which was aired on three different stations (KNOB, KRSH, KSXY). 

• Responsible for maintenance and updating for the website of KRSH.

                       Education

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Sonoma State University 

2008 - 2011

Graduated in 2011 with a B.A. in Communication Studies and a Minor in Business Administration

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University of Oregon

2006 - 2008

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