Jen Merchant

Director of Corporate & Operations  •  Wishlist Foundation

• Assisted with the development and implementation of operational plans
• Created and maintained operational reports
• Developed and implemented policies and procedures
• Managed day-to-day operations

February 2020 - November 2021

Social Media Manager  •  Wishlist Foundation

• Ideated and executed campaigns
• Facebook, IG, and Twitter presence organically grew by over 75%
• Wrote engaging copy for posts
• Monitored social media channels for mentions of the brand
• Designed, built, and maintained marketing campaigns on all channels

April 2018 - November 2021

Senior Project Leader  •  Wishlist Foundation

For #CauseTheWave Pearl Jam Fan Movement:

• Dedicated to raising awareness through various social media platforms and raising funds through numerous fundraisers benefiting EB Research Partnership
• Managed communications through media relations and social media accounts
• Helped build positive relations within the EB community
• Ultimately, we supported Jill & Eddie Vedder's collective philanthropic efforts to assist in helping to find a cure for Epidermolysis Bullosa

September 2014 - November 2021

Assistant Director of Corporate & Operations  •  Wishlist Foundation

• Developed team communications and information for staff meetings
• Established policies that promote company culture and vision
• Monitored social media and online sources for industry trends

September 2018 - February 2020

Membership Coordinator  •  Wishlist Foundation

• Oversaw recruitment of new members and retention of existing members
• Wrote and distributed monthly newsletters to members 
• Established quarterly newsletter with member-only perks
• Planned and executed membership events Maintained accurate records of membership data 
• Tripled annual memberships

September 2014 - September 2018