Jeremy Nickel  

Content Developer & Program Analyst  •  Los Angeles, CA  

[email protected] • 5129131083


Skills


Content

  • Content Development & Management
  • Project Management
  • Written: commercial scriptwriting, digital marketing, process/procedure
  • Video: cinematography, storyboarding, conceptualization 
  • Quality Assurance
  • Digital Content Buying
  • Podcast Production


Creative

  • Audio Mixing and Mastering
  • Podcast Production: scripting, sourcing, interviewing, publishing, marketing
  • Voiceover Acting
  • Writing: non-fiction & fiction novels, process and procedure, digital marketing, commercial scripting
  • Songwriting
  • Still Photography
  • Satirical Shorts


Interpersonal

  • Interdepartmental collaboration
  • External negotiation and liaising
  • Team building
  • Coaching/Training
  • Growth Mindset/Learner
  • Encouraging and Assertive
  • Verbal and Written Communication
  • Enthusiasm Generation
  • Quick Rapport
  • Trustworthy


Experience


 Google, UX Research Program Analyst, Jan 2020 ~ Present

  • Facilitate UX research studies for Google enterprise clients
  • Create and standardize process documentation
  • Collaborate with engineering, legal, and operations as needed
  • Standard duties include study design, recruitment, form construction, scheduling, large scale email campaigns, in-session support, and incentive processing
  • Analyze and resolve program inefficiencies 

 Freelance, Project Manager/Content Producer, Aug 2014 ~ Jan 2020

  • Microsoft Creators YouTube Program via UpWork - Project Manager – Ensure pilot project participants are on-boarded properly, develop video campaigns, communicate with creators to ensure needs are met and endeavors copacetic
  • Voice Actor – Work with broad range of clientele to provide voiceover production. This includes commercials, training videos, product support video, animated shows, and audiobooks
  • SXSW Film Volunteer - Worked the Paramount Theatre exclusively, ensuring industry professionals and audience members alike were taken care of and given appropriate direction
  • US Retail Chain Commercial Ad Campaign Producer – Budget: $10K Team: 1 Video Producer Tools: Final Cut Pro, Adobe Suite. Produced, directed, and voiced 160 audio commercials targeting specific audiences
  • Global Event Planner - $1.2 million dollar budget. Organized events for medical device company

 Apple, Inc., Content and Training Support Engineer, Apr 2006 ~ Aug 2014

  • Managed relationships internally and externally in Partner Relations with App developers, entertainment conglomerates, and independent artists
  • Crafted process documentation for iTunes product teams, including film, TV, music, books, and apps
  • Spearheaded the creation of a new team and positions to launch and manage new business lines, increasing efficiency for the primary operations team by 80%. The new frontline support teams within Apple included iAd, Developer Relations, Apps, Books, Film, and TV
  • Utilized my own passion for TV, film, books, and music to establish the bedrocks of communication models.
  • Supported third-party developers and content providers by directly handling requests and issues otherwise handled by primary team
  • Managed several high-level confidential projects
  • Ensured continued success by forging stellar relationships with key internal and external stakeholders
  • Participated in World Wide Developers Conference
  • Managed relationship with Film/TV/Music teams and AppleCare

Education

University of Texas, SPED Teaching Certification

Grace University , Bachelor of Science (BS), Organizational Leadership & Management 

University of NE, Business Studies 

Mid Plains Community College, Associate’s Degree, Music


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