Jeremy Nickel
Content Developer & Program Analyst • Los Angeles, CA
[email protected] • 5129131083
Skills
Content
- Content Development & Management
- Project Management
- Written: commercial scriptwriting, digital marketing, process/procedure
- Video: cinematography, storyboarding, conceptualization
- Quality Assurance
- Digital Content Buying
- Podcast Production
Creative
- Audio Mixing and Mastering
- Podcast Production: scripting, sourcing, interviewing, publishing, marketing
- Voiceover Acting
- Writing: non-fiction & fiction novels, process and procedure, digital marketing, commercial scripting
- Songwriting
- Still Photography
- Satirical Shorts
Interpersonal
- Interdepartmental collaboration
- External negotiation and liaising
- Team building
- Coaching/Training
- Growth Mindset/Learner
- Encouraging and Assertive
- Verbal and Written Communication
- Enthusiasm Generation
- Quick Rapport
- Trustworthy
Experience
Google, UX Research Program Analyst, Jan 2020 ~ Present
- Facilitate UX research studies for Google enterprise clients
- Create and standardize process documentation
- Collaborate with engineering, legal, and operations as needed
- Standard duties include study design, recruitment, form construction, scheduling, large scale email campaigns, in-session support, and incentive processing
- Analyze and resolve program inefficiencies
Freelance, Project Manager/Content Producer, Aug 2014 ~ Jan 2020
- Microsoft Creators YouTube Program via UpWork - Project Manager – Ensure pilot project participants are on-boarded properly, develop video campaigns, communicate with creators to ensure needs are met and endeavors copacetic
- Voice Actor – Work with broad range of clientele to provide voiceover production. This includes commercials, training videos, product support video, animated shows, and audiobooks
- SXSW Film Volunteer - Worked the Paramount Theatre exclusively, ensuring industry professionals and audience members alike were taken care of and given appropriate direction
- US Retail Chain Commercial Ad Campaign Producer – Budget: $10K Team: 1 Video Producer Tools: Final Cut Pro, Adobe Suite. Produced, directed, and voiced 160 audio commercials targeting specific audiences
- Global Event Planner - $1.2 million dollar budget. Organized events for medical device company
Apple, Inc., Content and Training Support Engineer, Apr 2006 ~ Aug 2014
- Managed relationships internally and externally in Partner Relations with App developers, entertainment conglomerates, and independent artists
- Crafted process documentation for iTunes product teams, including film, TV, music, books, and apps
- Spearheaded the creation of a new team and positions to launch and manage new business lines, increasing efficiency for the primary operations team by 80%. The new frontline support teams within Apple included iAd, Developer Relations, Apps, Books, Film, and TV
- Utilized my own passion for TV, film, books, and music to establish the bedrocks of communication models.
- Supported third-party developers and content providers by directly handling requests and issues otherwise handled by primary team
- Managed several high-level confidential projects
- Ensured continued success by forging stellar relationships with key internal and external stakeholders
- Participated in World Wide Developers Conference
- Managed relationship with Film/TV/Music teams and AppleCare
