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Please apply to the position via the link below: https://kkday.bamboohr.com/jobs/view.php?id=70&source=aWQ9MjI%3D 【About KKday】 KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers’ needs. KKday has curated more than 300K unique experiences and activities in over 92

管理，讓團隊成員以公開、透明的方式自在工作，也為全球客戶提供卓越的商業價值服務。 【Why join the team ?】 Customer Service Team 是 Hytech 的第一線人員，扮演滿足客戶需求，協助解決客戶問題的重要角色。工作中能學習新的

【Summary】 We are looking for a Customer Success Consultant who is responsible for providing professional e-commerce consultancy support to our clients. This position is the voice of the customer, formed by collecting valuable clients’ feedback. As the bridge between our product team and the market, you'll be communicating with our clients and working with our product team closely to convert the customer insight you collected from interviews into our potential new product features. Join

Monitor and maintain team performance of Customer Service (E-commerce and Fintech) Responsible for daily, weekly, monthly reports for Customer service team Responsible to provide resolution for customer complaints and escalation for the advices Analyze challenges in team and able to solve cases in daily operation

Tugas dan Tanggung Jawab: Menangani permintaan pelanggan melalui telepon, email, obrolan langsung, atau media sosial dengan cepat, sopan, dan efisien. Menyediakan informasi yang akurat tentang produk, kebijakan, prosedur, dan layanan yang ditawarkan oleh marketplace kami. Menangani keluhan dan masalah pelanggan dengan empati, mencari solusi yang memadai, dan mengambil tindakan yang diperlukan untuk menyelesaikan masalah. Merekam dan melacak riwayat interaksi dengan pelanggan menggunakan sistem t

- Menjawab dan mengarahkan panggilan telepon - Mengatur dan menjadwalkan janji - Merencanakan rapat dan buat notulen detail - Menulis dan mendistribusikan email, memo korespondensi, surat, faks, dan formulir - Membantu dalam penyusunan laporan terjadwal secara teratur - Mengembangkan dan memelihara sistem pengarsipan - Memperbarui dan memelihara kebijakan dan prosedur kantor - Memesan perlengkapan kantor dan teliti penawaran dan pemasok baru - Mempertahankan daftar kontak - Memesan pengaturan pe

【工作職責】 線上文字客服回覆處理。 客戶關係維護及客訴案件處理、維護客戶關係，及時解決客戶問題。 具有良好的跨部門溝通能力，確保客戶問題得到適當跟進和解決。 透過與其他部門之間的橫

職務說明 ： 作為客戶成功專員，您將是我們的零售商家在使用我們的網路開店產品時的第一聯絡點。您的主要目標是確保客戶獲得所需的支援，並助力他們的事業成功。 關於我們： Sysfeather Co. 是來自台

團隊帶來源源不斷的熱情還有衝勁，一起創造更棒的新芽！ 新芽誠徵小幼苗之『 客戶成功實習生 』 SurveyCake Customer Success Intern 兼具熱忱與細心的客戶成功實習生為了做出更美味的問卷雞蛋糕， SurveyCake Customer Success Team 支援團隊的

Job Description: - Manage all technical needs that relate to TrendMicro/TX One products for PSP (Premium Support Program) account. - Manage virus & TrendMicro/TX One product cases/requests for PSP (Premium Support Program) account. - Act as a security consultant for large enterprises and help customer to implement TrendMicro’s solutions. - Manage relationships with major stakeholders which include customers, sales, partners, and Trend Micro technical teams. - Perform Security/Product event analy