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錄客戶反饋和問題，並提供改進和優化的建議 工作地點: 知名外商軟體公司(信義區) Roles and Responsibilities Ownership of the Customer Support Experience: Act as a technical focal point in cooperative relationships with world-wise customers, providing timely, accurate, and effective solutions for their issues. Ownership of the Resolution for Customer’s issues: Use trace analysis, debug skills, source

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo,

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

About this role We are currently seeking a dedicated Product Support Specialist to become an integral part of our regional team. In this role, you will be a vital member of the Product Support team, which serves our restaurant partners across Taiwan, Singapore, Hong Kong, and Malaysia. Our Product Support team is comprised of the unsung champions at Oddle, working tirelessly on a daily basis to guarantee that our users receive the best experience. This is achieved

Currently, we would like to find an English-speaking customer service representative whose main task is to assist customers solving a broad range of technical and market-related topics, and to improve customer satisfaction for their success. ▲ About Splashtop Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly rega

inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Taipei,

inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Taipei,

We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers. This role is an opportunity for a hands

えてまいりましたため、ユーザーの相談窓口となり、日本チームと台北にある開発チームとの間をつなぐテクニカルサポート担当を募集しています。 【About Splashtop】 Splashtop is a SaaS company offering industry-leading remote access/support services, on

▍About AlfredCamera From day one, we’ve been guided by the belief that home security should be made accessible to everyone. We started out by offering a software solution that turns your old phone into a security camera in 2014. Since then, this simple but powerful idea has become the go-to security app for more than 70 millions families worldwide. In 2022, we launched our first hardware product, AlfredCam, which opened up an exciting new chapter