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Customer Service / Support
工作內容： 需求與Developer溝通協調 負責處理Customer Service技術問題支援 透過簡單的 SQL or API 查出原因 簡易trouble shooting 具團隊合作精神兼具獨立作業及抗壓能力 如工作上表現良好且個人有意願，將有機會轉職至公
Location: around Nanjing Fuxing MRT Station, Taipei City, Taiwan Company target: USA, Great Europe, APAC 【 Responsibility 】 Handling day to day support and service requests from our business customers including Asian and Europe Financial institutional clients Assisting for FIX connection, white- labels system questions and so on Tracking and following up on bugs and issues with our developers Maintaining the processes and tools required to get the job done Working from 14:00(GMT+8) till 22:00 Co
應不同種商店主題 3. 收集用戶反饋及問題製作使用文件 [徵求條件] 客戶支援工程師 1. 精通Javascript、html 2. 熟悉Dom運作模式與manipulation 3. 有開發Liquid經驗佳 4. 有統計基礎佳 5. 英文佳，英打或對話
8 ~ 12 USD / hour
No requirement for relevant working experience
No management responsibility
