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期的狀態 能為客人開發並維護在線服務解決方案 能按時完成工作並與全球客戶和供應商多元化團隊中良好地工作 - Product/Portfolio management for Spare Parts - Develop and publish guides to solving technical issues - Data accuracy - Works to deadline - Works well on a diverse team with global customers and suppliers

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with t

Planning and implementing medium and long-term strategies of the Brand/category to ensure the achievement of annual and long-term goals including revenue, profit and other marketing objectives. Planning, evaluating and analyzing market trends and consumer behavior to identify growth opportunities. Develop an overall marketing plan for new and existing products including: product positioning, pricing strategy, communication strategy and marketing programs. Control the budget allocated to the acti

Develop an annual sales and marketing strategy of the channel according to the general direction of the company: pharmacy chains, supermarkets and convenience stores, businesses and e-commerce,… Develop a distribution channel expansion strategy through finding and opening new customers, negotiating commercial terms to sign contracts. Train DHG products to the partner's sales staff, encourage them to give priority to introduce DHG's products and promotions to consumers. Develop, manage and implem

You will have the opportunity to work with international clients and enhance the capabilities on order management, data analysis, vendor management and international trade for smart motorcycle helmets. Manage different types of Import/Export activities Monitor order to ship progress for schedules Lead the container optimization to maximize the cost benefit Conduct analysis to find out the breakthrough opportunities Solve unexpected operation issues Frequent communications with colleagues Detaile

In charge of developing WEB backend service for our products, like a device management system. Using node.js as the runtime environment and express.js as its node.js framework (other framework is acceptable, ex nest.js, if you have enough experience to manage it.) Working with a frontend developer to create a ready-to-market product. Feature development and integration; service deployment. Backend service optimization. Service deployment to local server

【What to expect】 Here at iKala, we are developing new algorithm and data pipeline which powers business decision in marketing and in-house analytic platform. You will cowork with teams of working in Machine Learning, Data Acquisition, Data Scientist and Data Analysis to develop or optimize algorithm on large scale multi-modal data. 【What you will be doing】 1. Develop in house multilingual NLP models ( Chinese, English, Japanese ) 2. Tuning and optimize algorithm to handle

灣台北辦公室為主。 🏠台灣目前以全遠端為主，未來有可能需要進辦公室實體 (捷運中山國中站)。 【Job Description】 Write, design, and implement code using Python and other technologies Build and maintain microservices, designing and implementing APIs, managing cross-service integration testing, and creating robust, fault-tolerant services Design and document new features, improvements, and database infrastructure Establ

Installation Is able to work according planning, and reports to team leader on a daily basis on the progress of the planning. If planning is not on schedule, proposes to team leader new plan of approach Is able to initiate and execute project Understands and explains process issues as well as equipment issues to junior colleagues or towards customers Is capable of resolving a large part of issues without assistance and is highly independent Is able to track equipment