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The Company MyTime is an American internet startup that offers a fully integrated appointment scheduling, payments and automated marketing platform, specializing in large multi-location chains and franchises. Our mission critical software -- which includes in-store scheduling and online booking, client record management, email and SMS marketing, and a full point of sale for handling payments -- is used in every aspect of the customer journey. Our customers rely on their service businesses to rem

職位描述 ●線上文字及時回覆客戶問題 （中英文回覆） ●提供相關產品諮詢、服務、異常排除等系統問題 ●以同理心和效率解決客戶的投訴和疑慮，努力尋找滿意的解決方案並確保客戶滿意度 ●

▎矽谷獨角獸企業家投資，台灣成長最快的 SaaS MarTech Solution 台灣 MarTech 領導品牌 awoo 結合 AI 人工智慧，是台灣成長最快速的 SaaS（Software as a Service）MarTech Solution。2017年獲得種子輪融資，2020年完成 A 輪募資，獲得多位矽谷企業家投資

【職能範圍】 客服運營：負責協助客戶透過網路平台進行開戶相關操作，並解答相關疑問。 問題解決：能夠迅速且有效地解決客戶遇到的問題，提供優質的客戶服務體驗。 業務引導：指導客戶了解和使

【工作內容】 • 協助終端用戶理解產品，並提供基礎技術支援 • 建立產品售後服務流程與持續提供更好的用戶體驗 • 與行銷/業務部門夥伴，合作經營國內外使用者社群/官方商城 • 其他主管交辦工

The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer servic

Our growing business is looking for a skilled problem solver to join our team as a Customer Support Specialist during weekdays (daily 9-hour shift including break time) . We need an enthusiastic individual who can listen to customer service issues with our apps on Shopify, WooCommerce, BigCommerce, Wix, and other platforms and then offer a solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and

Customer Success Specialist / POS Support Specialist Taipei, Taiwan / Part-time or Full-time Queue Technology is reinventing the way businesses in the hospitality industry use point-of-sale systems. This fast-growing POS company gives restaurants, bars, and cafes improved speed, flexibility, and efficiency with its integrated and customizable cloud-based POS solution. We are looking for a Customer Success Specialist to join our collaborative team in Taipei, Taiwan. If you are interested in build

Preparing the administration related to the KOL/Influencer (e.g Agreement, cut off the KOL/Influencer Tax) Managing influencers/KOL/artists for project campaign Provide a performance report for the project campaign Build relationships with KOLs and maintain regular communication Collaborate with internal teams to develop content and campaigns that resonate with KOL audiences Stay up to date with industry trends and best practices related to KOL marketing and influencer outreach #VCF2023

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif