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Customer Service
Logo of mrhost.
【 公司簡介 】 mrhost 是台灣滿意度最高的安心旅宿平台,與各地的安心旅宿合作,為全球旅客提供旅宿安全問題的最佳解決方案。​ 【職務概述】 身為顧客體驗專員,你了解 mrhost 致力於提供專業的服務流程讓旅客感到安心。你不僅是第一個與顧客接觸的對象,也是全程引導顧客的人。對你來說,每一天都是將 mrhost 訪客轉變為 mrhost 忠誠顧客的機會。 我們期待找到對客服與銷售有熱情的夥伴,跟著 mrhost 共同成長、一起經歷每段追求成就的時光。 若您對旅遊OTA及新創團隊有興趣, 歡迎你加入 mrhost ! 【工作內容】 -即時協助顧客提出的服務需求,透過專業的服務流程讓旅客感到安心,將服務轉化為銷售額 -引導並發掘顧客需求,透過提供合適的建議和解決方案,與顧客建立長期合作與信任關係 -處理客戶投訴,在時限內提供適當的解決方案和替代方案,並追蹤進度直至問題被妥善解決 -持續跟進產品內容並確保內外部系統文件為最新版本 -透過與顧客近距離互動,隨時觀察與收集顧客反饋,並向業務和開發團隊提供有價值的反饋 -擔任顧客與供應商的溝通橋樑,確保訂單能順利完成或變更 -與不同的團隊保持溝
excel
google drive
Google Sheets
39.4K ~ 52.3K TWD / month
2 years of experience required
No management responsibility
Logo of 台灣應用材料 Applied Materials Taiwan.
Location: 任選(林口/新竹/台中/台南) Introduction to the Job If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor ch
Customer Service
Problem Solving
Communication
Logo of 台灣應用材料 Applied Materials Taiwan.
Location: 任選(林口/新竹/台中/台南) Introduction to the Job If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor ch
Travel
Customer Service
Problem Solving
Logo of AIRA Corporation.
只要您對於海外業務相關工作有興趣,都歡迎應徵AIRA實習生! 如果是學生的你又對於未來的工作感覺抓不著方向。AIRA會是你的好選擇,因為AIRA是一個新創的團隊。我們會隨著你的專長試著慢慢調整或是讓你試試看其他團隊的工作。過去有不少我們的伙伴都是如此。歡迎您來加入我們! 在這個職務中,您可以學習到 業務推廣與產品銷售技巧 國內外策展與規劃 產品銷售策略制定 未來你可以根據這些個別技能發展,在軟體、科技、電子製造等產業中,擔任業務、行銷、通路推廣等,你也可以把握實習的機會更了解產業,找到你未來的發展方向!
TOEIC
TOEFL
Sales & Customer Service
200 ~ 200 TWD / hour
No management responsibility
Logo of IKEA_宜家家居股份有限公司.
About the assignment: • To ensure a positive experience of approaching to my customers, always aiming to a win-win situation and for repeat business. • To deal positively and quickly with customer complaints or any issues they raise. • To communicate customer comments about the Home Delivery service to management. • To identify customer delivery and assembly needs prior to processing orders & minimize waiting times by accurately entering complete orders. • To clearly label all products as per or
Logo of IKEA_宜家家居股份有限公司.
About the assignment: Contribute to the creation and operational implementation of the local customer relations' action plan. Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience. Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans. Implement the global solutions, services and tools that support easy and fast check out, and a safe and secure working env
40K ~ 50K TWD / month
3 years of experience required
Managing 10-15 staff
Logo of CakeResume.
CakeResume is one of the fastest growing talent platforms across regions in APAC. Founded in 2016, CakeResume is backed by global investors, creating the one of the largest hiring marketplace for technology and business talent. Above all, we envision a world where great talents can meet great companies effectively and efficiently. CakeResume is seeking highly-intelligent, high-judgment, self-motivated young talents who seek to make a difference with technology and become future industry leaders.
50K ~ 80K TWD / month
1 years of experience required
No management responsibility
Logo of PicCollage 拼貼趣.
As a User Researcher, you will drive research projects by collaborating with product managers and product designers. You’ll lead the process in identifying problems and applying research methods to get insights that inform product decisions. Other than research projects, you’ll also be highly involved in empowering other team members to directly collect user feedback. Your involvement and contribution will turn user insights into product features or improvements to help PicCollage users create,
User Research
900K ~ 1.5M TWD / year
3 years of experience required
No management responsibility
Logo of CYBERBIZ 順立智慧股份有限公司.
【30秒認識 Account Manager & Account Executive團隊】 我們是一群熱愛電商領域、喜愛求新求變的高效率團隊。 身為最前線與客戶接觸的AM/AE,你將是 CYBERBIZ 與客戶間重要的溝通橋樑,你的客戶紀錄及觀察將作為產品部門了解市場反應的重要參考,團隊使命如下: - 重視客戶產品使用體驗,帶領客戶營收成長 - 思考電商行銷策略,引導客戶走向成功捷徑 - 以前端視角及經驗優化內部流程、經營第三方外部合作關係 【實習工作內容】 你將在這份職位參與執行: -設計新客建置電商網站指引說明書,讓客戶可快速上手電商系統 -規劃並撰寫給客戶的EDM與社群貼文,透過電子報的發刊,讓客戶更了解產品與電商市場,藉由追蹤與互動成效增進客戶關係維繫 -使用者經驗優化提案報告,透過蒐集與客戶對系統的使用回饋,針對使用者經驗之功能進行提案 -推廣特定行銷功能(如:快速到貨、電子票券等)給電商客戶 -掌握電商趨勢,了解電商金物流、廣告投放、SEO、KOL 合作等基本網路行銷模式 若您具有基本文案撰寫能力 (email/部落格...)、日常線上購物經驗、對電商產業有極大熱忱與好奇心
170 ~ 170 TWD / hour
No management responsibility
Logo of Oursky Limited, Taipei.
We’re hiring a Customer Success for the two products: Authgear and FormX . Read more about the products and Oursky at Careers @ Oursky . We’re looking for Customer Success to delight our customers with their product expertise and in-depth understanding of customers’ business requirements. Join us if you are passionate about technology and enjoy talking with people! Responsibilities Provide product demos and discuss with (potential) customers how Authgear and FormX might solve their business requ
54K ~ 78K TWD / month
No management responsibility

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