Monitor and maintain team performance of Customer Service (E-commerce and Fintech) Responsible for daily, weekly, monthly reports for Customer service team Responsible to provide resolution for customer complaints and escalation for the advices Analyze challenges in team and able to solve cases in daily operation
Yogyakarta, Kota Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia
2 years of experience required
Gestión de personal: sin especificar