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壽命是光寶產品的代名詞，成為驅動世界的動力是我們的使命。" •Designing, developing, and testing high-power PSU. •Debugging and troubleshooting to ensure reliable PSU operation. •Collaborating with cross-functional teams, including software and mechanical engineers, to ensure integrated system performance. •Working with manufacturing lines to ensure robust production and inspection processes for PSU products. •Providing on-site customer support, troubleshoot

上市電子公司 Outdoor small cell/O-RAN product development Spec definition component selection ME spec confirmation Embedded HW platform design (power, digital and RF integration), including Schematic drawing , BOM creation, layout, test plan creation Material preparation for sample build Support NPI to MP Product debug and test Customer support, include RFQ response, field try or on-site support

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Công việc chính thuộc về bộ phận customer support mảng xuất khẩu chuyên hỗ trợ các công việc như lập hoá đơn, xử lý thông tin trực tiếp với khách hàng (100% đối tác nước ngoài) Xác định và đáp ứng nhu cầu của khách hàng Phân tích và báo cáo sự cố sản phẩm, cập nhật cơ sở dữ liệu về vấn đề kỹ thuật. Chia sẻ thông tin về tính năng mới và giải pháp hiệu quả

Monitor online communities and identify any key issues or potential risks, translating those insights into actionable items to serve customers properly, protect the brand, avoid PR crisis, defend keyboard warrior attacks... and more. Moderate Phrozen’s online communities, answering technical questions from users and coming up with solutions to troubleshoot product issues systematically. Flag any potential risks and coordinate with customer support & marketing teams to strengthen the brand image

OUR TECH & ROADMAP Proto is driven by its passion to ensure that the conversational AI revolution benefits everyone from all corners of the Earth. To do this, we’re commercializing localized NLP techniques for every task in the customer support domain: livechat, ticketing, translation, chatbot training, upselling, and more. The combined power of the product suite and the NLP engine outperforms singular solutions like Microsoft LUIS or Zendesk in emerging markets. In terms of the product suite

Post Sales (Service) both responsibilities in the respective country. To support Sales Team, System Integrator (SI) on Pre-Sales and End User on Post-Sales (Service) activities as a result to achieve sales target and Year on Year (YOY) growth. Be the technical bridge between user(end-user and sales) and supplier (RD and sub-contractor) Key Accountabilities Presale activities Work with sales team to propose/offering correct products or solution to SI/customers Support sy