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工作內容 Your key responsibilities include: • Serving as the first point of contact for staff seeking technical assistance over email, chat, phone, and in person. • Supporting on-site technology including network, video conferencing and printing. • Assisting with asset management including ordering new hardware (e.g. laptops, phones, monitors, accessories), setup and configuration and coordinating repairs with selected vendors. • Assist with onboarding and offboarding of staff. • Assist with some as

This position is a stakeholder facing role, which requires to establish and manage expectations within the client business and drive support teams to achieve those expectations to a high standard. The team lead is required to oversee the onsite resources/engineers and works with Helpdesk Team to enable the delivery of quality service to end users in retail business. Responsibilities: Report to Regional SDM in Singapore Owner of the Incident, Request, and Escalation processes, ensuring high level

- Memberikan dukungan teknis prapenjualan dengan kualifikasi peluang kepada Manajer / PIC Produk - Pengembangan solusi,perencanaan konsep dan memberikan presentasi / demonstrasi produk kepada pelanggan / mitra bisnis - Memberikan pelatihan kepada mitra tentang solusi produk - Berkontribusi dan menyempurnakan respons teknis RFP/RFI - Mengkoordinasikan dan mengelola acara / aset validasi teknis (POC) - Berpartisipasi dalam konferensi, pertunjukan, pameran bila perlu - Koordinasi team untuk membaha

1. Setup and Maintain customer computers, server and network infrastructure 2. Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.) 3. Handle incoming phone call and escalation of problems 4. Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections 5. Update information on Help desk Ticketing

Qualifications • Work authorization (Required) • Associate (Preferred) Job Content • Team up with IT groups for Windows environment support • Printer/fax/copier and Video conference equipment configuration and maintenance • OA/RD tickets/requests follow-up and urgent incident escalation in day-to-day work • Routine desktop/laptop hardware and software installation and troubleshooting, including • virus/malicious programs clean up on problematic Windows clients • IT hardware inventory (laptop/des

Penempatan : Kantor Pusat (Jakarta Timur) Gaji : Rp. 7 juta atau Nego tiable Kualifikasi : Usia Maksimal 40 tahun Pendidikan minimal Diploma III , S1 lebih diutamakan (System/Teknik Informatika) Pengalaman minimal 5 tahun dibidang System Informasi Mampu men develop atau mengembangkan aplikasi sesuai kebutuhan perusahaan Memahami core banking system dan akuntansi lebih diutamakan Menguasai PHP, Phyton, Java, html, mysql, android dll Menguasai Management database, server dan data center Menjadi ni

理與運用公司資訊設備資產，達到有效庫存管理。 • 執行公司軟硬體的基礎教育訓練，並撰寫及修正IT相關操作手冊，以利內外部客戶透過文 件即可以解決問題，有利於整體公司運營效率。 • 能通過應

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems

構 國際市場開拓 你的起點是什麼: 1. 公司及客戶診所的軟硬體設備系統的管理維護 2. 公司 IT 資訊系統管理 這是一個起點，希望藉由這個機會，讓我們更加認識彼此，我們也讓你更加認識市