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Company highlights 香港新創企業，公司成立 5 年 跨渠道對話行銷客服系統📞 Chatbot +即時聊天 虛實整合功能 2020 亞洲最大創投機構，領投2,400萬募資 團隊溝通方式扁平、透明 Responsibilities 開發並改良In-house 全通路 跨平台訊息
Membalas Chat dari Customer melalui platform - platform yang sudah menjadi standar perusahaan Memastikan Customer mendapatkan pelayanan terbaik dari Customer Service Follow Up Customer yang masih belum memberikan keputusan untuk belanja Memastikan orderan yang di input dan diproses sudah sesuai dengan permintaan customer menginformasikan kepada divisi lain (yang terkait) apabila ada permintaan perubahaan dari customer Melakukan konfirmasi apabila ada barang retur atau complain Melakukan Pengecek
4M ~ 4.6M IDR / month
1 years of experience required
No management responsibility
包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正服務包括台灣、香港、馬
包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正服務包括台灣、香港、馬
包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正服務包括台灣、香港、馬
包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正服務包括台灣、香港、馬
What you'll be doing - To be in close contact with merchants (primary focus), end-consumers and internal teams, provide product support and assistance when they need help via Live Chat, email and other channels - Provide support, troubleshooting and solutions in our core products including Oddle Shop, Oddle Reserve, QR, Terminal and other future products - Ensure that all product-related inquiries, issues and incident reports are handled promptly from initial contact until resolution - Ensure th
積極主動、喜愛與人接觸 5. 具備良好合作態度及團隊精神，並富有工作激情、責任感 6. 可獨立思考、獨立作業 If this sounds just like you, we're looking for you! Your New Role 1. Provide customer service via the phone, email, live chat software, and social media 2. Understand the company'
40K ~ 45K TWD / month
No requirement for relevant working experience
No management responsibility
OUR TECH & ROADMAP Proto is driven by its passion to ensure that the conversational AI revolution benefits everyone from all corners of the Earth. To do this, we’re commercializing localized NLP techniques for every task in the customer support domain: livechat, ticketing, translation, chatbot training, upselling, and more. The combined power of the product suite and the NLP engine outperforms singular solutions like Microsoft LUIS or Zendesk in emerging markets. In terms of the product suite
