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Responsibilities: • To address any customer concern with the highest level of response and attention. • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention. • Accurately record issues and data into Management System. • Conduct Transactions with system; walk customer through correction and provide summary. • Communicate estimated completion time, regular updates and follow through on each customer ve

明星電控科技創辦人從2013年進入PDLC產業，因為看見smart window 在房地產建築的潛力，進而在2020年打造 SATRTEK 明星電控科技品牌，希望透過科技建材通路，將智能隔間應用推廣到全世界。 2022年 STARTEK 明星電控科技

工作職責: 1. 送貨並安排拜訪客戶,傳達及說明公司各項業務重大訊息、活動及產品 2. 回答客戶對於商品的技術問題,包含網路設定、故障排除、施工問題 3. 了解各項產品技術知識、設定操作

Location: around Nanjing Fuxing MRT Station, Taipei City, Taiwan Company target: USA, Great Europe, APAC 【 Responsibility 】 Handling day to day support and service requests from our business customers including Asian and Europe Financial institutional clients Assisting for FIX connection, white- labels system questions and so on Tracking and following up on bugs and issues with our developers Maintaining the processes and tools required to get the job done Working from 14:00(GMT+8) till 22:00 Co