TransBiz is hiring a director of operations to build a team of eCommerce operation & marketing specialists (ECサイト運営), customer loyalty specialists and marketing specialists dedicated to growing revenue for our clients in Japan. Powered by a work culture focused on high performance and continuous improvement, TransBiz is leading the movement to help companies create world-class products & services and sell them globally with our world-class talents. Since 2015, we have successfully launched dozens of startup Asian brands into the United States with success. One of our clients reached USD$90,000 in monthly revenue in as little as 6 months. (Selling on Amazon & the brand’s own eCommerce store.) While we value being hands-on and love people who can accurately identify both money & long-tail keywords for the products we are marketing, this is not an operation specialist role. The successful hire will be a seasoned executive capable of hiring and managing high-performance teams, setting strategic context and helping develop channel strategies. This is a strategic position that will be responsible for leading a team and driving the clients’ revenue growth strategies across channels as well as working cross-functionally with the editorial, designs, acquisition & client success teams on campaigns. More specifically, we are searching for: Key responsibilities Managing and hiring a team of eCommerce operations specialists, customer loyalty specialists & marketing specialists. Channel marketing strategy. You will set the channel marketing strategy for clients’ brands every 2~4 weeks in conjunction with your fellow directors & team members. Execute on channel strategies. You will lead and launch strategies for our clients on retail channels (such as Amazon.com) to help them gain the unfair advantage over their competitors. Stay on top of Amazon/ Rakuten/ eCommerce marketing trends to evolve your strategy Use analytics to inform strategy and detect new opportunities. Cross-functional Integration. You will serve as a key voice in assuring editorial, designs, acquisition, client success & operations are speaking with one voice. Culture building. You will be a strong Culture player who can help us propagate and nurture our company values among the growing team. Inspiring leadership: you will lead by example in alignment with our company values & behaviors Personality Attributes: You are passionate and curious about all aspects of digital marketing creative and have an entrepreneurial mindset. You are a natural team leader, with the ability to conceptualize and articulate creative production and trafficking workflow that all will rally around. You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity. You are an agile, goal-oriented personality, driven to succeed and always up for a challenge!

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