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產業知識，包含Lalamove運作流程與相對應之服務細節，以即時給予用戶正確資訊 5. 建立、檢核及優化客服作業流程，客服相關管理表單製作與分析 6. 客訴協調及危機處理 7. 協助建置智能客服系統 （Zendesk）
Full timeEntry level
Updated 2 months ago
experience as a customer service manager, or assistant manager Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English and M...
Full timeMid-Senior level
Updated a year ago
Want to build a worldwide brand from Taiwan, and to communicate our brand story to millions of users worldwide? Want to be based in Taiwan but work in a silicon-valley-like environment, and to buil...
Updated a month ago
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