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Responsibilities ● Designing and troubleshooting the company network services will be the main responsibility. It will include but not be limited to Wireless, LAN, WAN, Firewall, MPLS, SDWAN, VPN, etc.). ● Administer and improve network performance. Provide adequate network support if needed. ● Manage network security operation, including ACL setup, firewall rules deployment, VPN configuration, etc. ● Co-work with the other system engineers to oversee all aspects of the data center's critical

The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems

can grow, think, dream and create. In this role, you will be the support engineer/project leader to give our users the most effective/professional IT services on their sites (store, warehouse, office) & according to your potentiality, become the future IT leader. ● Daily support on infrastructure & network to ensure the smooth IT environment in order to have "IS healthy" target & ensure the autonomy level of end user ● Implement IT infrastructure and network for new

Job Duties: · Manages the 7x24 Network Operations Center in support of the Company's mission, goals, and objectives of a SaaS company · Formulate and implement policies, standards, procedures, guidelines, and tactical planning initiatives to ensure the service and product quality · Ensure the achievement of SLA by close monitoring and providing professional recommendations and proper escalation · Creates, implements and maintains an environment of compliance and continuous improvement · Maintain

工作內容 Your key responsibilities include: • Serving as the first point of contact for staff seeking technical assistance over email, chat, phone, and in person. • Supporting on-site technology including network, video conferencing and printing. • Assisting with asset management including ordering new hardware (e.g. laptops, phones, monitors, accessories), setup and configuration and coordinating repairs with selected vendors. • Assist with onboarding and offboarding of staff. • Assist with some as

Maintain high levels of service continuity on IP devices for external customer Perform network operation of configuration, capacity, access, performance and security management To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/A10 IP devices on an on-call basis within a team To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs. DevOps/Programming skill is

雲端工程師專注於 DNS, load balancing , IPsec, SSL, TCP/IP, routing and switching。您將與使用以下 AWS 服務的客戶合作：ELB, Route 53, WAF, Virtual Private Network, Direct Connect, Transit Gateway and Auto Scaling等。 所有的雲端工程師都需具備基本的網路概念，例如網路層（OSI 模型）、IP 連接、TCP

This position is a stakeholder facing role, which requires to establish and manage expectations within the client business and drive support teams to achieve those expectations to a high standard. The team lead is required to oversee the onsite resources/engineers and works with Helpdesk Team to enable the delivery of quality service to end users in retail business. Responsibilities: Report to Regional SDM in Singapore Owner of the Incident, Request, and Escalation processes, ensuring high level

In this role, you will be the support engineer/project leader to give our users the most effective/professional IT services on their sites (store, warehouse, office) & according to your potentiality, become the future IT leader. 【Who you are?】 You are fluently bilingual English and Chinese You are with strong leadership and good communication skill You are strongly passionate about IT innovation and technology, and like to share and contribute You are curious, creative and demanding, enjoy

1. Setup and Maintain customer computers, server and network infrastructure 2. Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.) 3. Handle incoming phone call and escalation of problems 4. Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections 5. Update information on Help desk Ticketing