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<html><head></head><body><div class="row general with-background general-profile-2 with-background-profile-2"><div class="col-sm-4"><p class="avatar-wrapper"></p><h1>John Michael Vincent Bajao Mansueto</h1><h4>Customer Service Associate/CSR</h4><p><span class="fr-myicon fr-deletable black fr-myicon-img icon" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/black/popular/marker.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span> Philippines</p></div><div class="col-sm-8"><p>I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling. </p></div></div><div class="row general with-background general-profile-2 with-background-profile-2"><div class="col-sm-4"><p class="avatar-wrapper"></p><h1>John Michael Vincent Bajao Mansueto</h1><h4>Customer Service Associate/CSR</h4><p><span class="fr-myicon fr-deletable black fr-myicon-img icon" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/black/popular/marker.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span> Philippines</p></div><div class="col-sm-8"><p>I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling. </p></div></div><div class="row heading heading-work-experience-5"><div class="col-sm-12"><h2>Work Experience</h2></div></div><div class="row repeater repeater-work-experience-5"><div class="col-sm-1"><img class="logo fr-rounded" src="https://spa-assets.cakeresume.com/assets/f17124912b75a710bc32f6474605ed89.png" loading="" style="aspect-ratio: 128 / 128;"></div><div class="col-sm-11"><h3>Customer Service Associate<span style="font-size: 18.37px" class="theme-main-color">&nbsp;&nbsp;•&nbsp;&nbsp;Concentrix Philippines</span></h3><p><span style="color: #888;">January 2019 - February 2021</span></p><p>Handles Billing, Technical and Sales from a telecommunication account. Awarded as Top Agent as of July, August and September of 2019.</p></div></div><div class="row repeater repeater-work-experience-5 repeater-end"><div class="col-sm-1"><img class="logo fr-rounded" src="https://spa-assets.cakeresume.com/assets/f17124912b75a710bc32f6474605ed89.png" loading="lazy" style="aspect-ratio: 128 / 128;"></div><div class="col-sm-11"><h3>Customer Service Representative<span style="font-size: 18.37px" class="theme-main-color">&nbsp;&nbsp;•&nbsp;&nbsp;Qualfon Philippines Inc.</span></h3><p><span style="color: #888;">June 2018 - January 2019</span></p><p>Inbound Technical and billing representative. Device activations, Troubleshootings and repairs. Also handles collections for telecom. </p></div></div><div class="row heading heading-education-4"><div class="col-sm-12"><h2>Education</h2></div></div><div class="row repeater repeater-education-4 repeater-end"><div class="col-sm-1"><img class="logo fr-rounded" src="https://spa-assets.cakeresume.com/assets/a20f9b6f3eddbda6d140326fb089ecec.png" loading="lazy" style="aspect-ratio: 128 / 128;"></div><div class="col-sm-5"><p><span style="color: #888;">2014 - 2017</span></p><h3>John Michael Vincent Bajao</h3><h4>Statistics</h4></div></div><div class="row general with-background general-skills-6 with-background-skills-6"><div class="col-sm-6"><h2>Skills</h2><hr><ul><li>Multi Tasking</li><li>Patience</li><li>Adaptive</li><li>Confident</li><li>Effective Communication</li><li>Flexible</li></ul></div><div class="col-sm-6"><h2>Languages</h2><hr><ul><li>English — Professional</li></ul></div></div></body></html>

John Michael Vincent Bajao Mansueto Customer Service Associate/CSR Philippines I have 4 years experience in BPO industry. Went from Billing Special...

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I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling. 

John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR

John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR

Work Experience

Customer Service Associate • Concentrix Philippines

Customer Service Representative • Qualfon Philippines Inc.

Education

John Michael Vincent Bajao

Statistics

Skills

Languages