John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR

  Philippines

I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling.

John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR

  Philippines

I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling.

Work Experience

Customer Service Associate  •  Concentrix Philippines

January 2019 - February 2021

Handles Billing, Technical and Sales from a telecommunication account. Awarded as Top Agent as of July, August and September of 2019.

Customer Service Representative  •  Qualfon Philippines Inc.

June 2018 - January 2019

Inbound Technical and billing representative. Device activations, Troubleshootings and repairs. Also handles collections for telecom.

Education

2014 - 2017

John Michael Vincent Bajao

Statistics

Skills


  • Multi Tasking
  • Patience
  • Adaptive
  • Confident
  • Effective Communication
  • Flexible

Languages


  • English — Professional
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