Profile 00 00@2x

Jon-Paul Kubicka

I have over 4 years of experience in Customer Service and Management. My specialties are providing prompt and friendly customer assistance, managing/delegating my team to get tasks done, and leading by example. I have worked 4 years in a retail environment, which includes managing a Point Of Sale team of over 30+ associates and sales in televisions, laptops, gaming, and phones.

Team Lead, Customer Service Manager, Sales Associate

Austin, TX
[email protected]


Work Experience

Walmart, Customer Service Manager, Apr 2016 ~ Jan 2021

I worked as a Customer Service Manager for Walmart, at a store I had been employed at for over 4 years. My job had included a large variety of tasks in a retail environment which includes: working in a busy/fast paced Point Of Sale area, inventory management, loading/unloading trucks, customer service counter, financial services, cart attendant, tech associate, electronics sales associate and managing/scheduling a team of over 20+ associates. During my time at Walmart I have won employee of the month twice. I also have trained over 30 employees as cashiers, cart attendants, self check-out hosts and customer service associates.

H.E.B, Personal Shopper, Feb 2021 ~ Present

Currently working at H.E.B Curbside as my first official Texas job! I love that I get to apply my customer service skills while also staying busy in an environment with a large team of people. I often find myself asking for more challenging tasks so I can train and learn as many skills as possible.

Kubicka Handiworks, Handyman, Jan 2015 ~ Apr 2016

Working for my family's business as a handyman I would often paint houses, offices, apartments and also help move furniture.


Dehesa Charter School, High School Diploma, 2011 ~ 2016






Google Drive

Customer Service

Customer Satisfaction

Customer Relations


Phone Skills



Team Building





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