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Josh Cliff

[email protected]  •  +447719139561  •  Scunthorpe, UK

Experience

Experience 01, 05 Feb 2016 - Present

At the Wortley House Hotel, we cater for everyone's needs, from weddings and funerals to accommodation and great food and beverage. I have had several roles at this hotel, and i have worked my way up through the hotel. My role now is Duty manager, my role is to ensure all guests are having the best experience possible, and all bars and public spaces are suitable for guests. Through the years we have had some very important guests.

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Experience 02,

I worked for a ski season company called Powder Byrne, this was a small seasonal job, but the guests were very affluent. My role was to make sure they had a perfect ski trip both on the slopes and off, i took them to restaurants, babysat for there children and organised transport around resort.
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Skills


Hardworking

I have proven myself over the years in the hotel to be very hardworking always pushing to excel, no task is too big attitude.


Attention for Detail

When it comes to customers in a hotel attention to detail is everything, one bad detail could mean a very unhappy customer.


Quick learning

I studied Travel and Tourism at college, and have used that knowledge in the hotel role, and learned new skills, from bar skills, to reception skills.

Education and Training


Highschool

Maths: A                                                         English literature and Language: C           Seperate Sciences: B/B/C                         Information Technology: A*                       Religion: A                                                     Sport: B



College

Level 3 National Diploma in Travel and Tourism.

Grade: Merit


Hotel Qualifications

Certificate in food hygiene
certificate in Health and Safety and Manual Handling
Certificate in First Aid in the Workplace.

References are available upon request.

Look forward to hearing from you with any questions or queries.

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