Joshua Anderson

Support and Deployment Engineer with 3+ years of experience in the workforce. Outside of work I have worked on and troubleshooted computers for more than a decade. Seeking a full-time position in the IT field to support others and continue to learn.

  Cockeysville, MD, USA

[email protected]


Technical Skills


Troubleshooting, Printers, Drivers, Peripherals, Maintenance, Desktops, Laptops, AIO 


Installation, Debugging, Microsoft Office, Google Docs, 

Operating Systems

Microsoft Windows 10, macOS, Linux, Android, iOS

Programming Languages

Ruby + Rails , HTML, CSS, Javascript

General Skills

 Problem-Solving   Leadership   Teamwork  Attention to Details    Communication  Infrastructure Deployment   Customer Success

Work Experience

Support and Deployment Engineer

Starship Technologies

August 2018 - Present

Mountain View, California / Fairfax, Virginia

  • Deployed, managed, repaired, and sustained a fleet of 30+ robots and infrastructure while maintaining 90% fleet health in Mountain View, CA and Fairfax, Virginia
  • Lead an infrastructure project with a team of 3 support technicians to manufacture and deploy batteries
  • Launched and deployed robot fleet and infrastructure through Golf Courses in the Bay Area along with a Grocery Store in Almaden Valley, and Intuit in Mountain View, CA 

Operations Associate

Starship Technologies

January 2018 - August 2018

Mountain View, California

  • Data driven development of system processes for on-site operations and reporting to leadership in US and Estonia  
  • Sustained a healthy relationship with merchants to provide high quality and quick delivery times
  • Launched, deployed and sustained delivery services in the Bay Area, and Milton Keynes, UK
  • Trained field assistants to maintain success in on-site operations

Operations Associate


August 2014 - October 2017
Palo Alto, California

  • On-site curbside delivery to customers in a fast and efficient operation
  • Provided feedback to leadership and development teams on improving delivery systems to minimize delivery times
  • Deployed and maintained perishable delivery pilot at Target to provide customers with a variety of choices to choose from
  • User Acceptance Testing on customer and operation mobile applications


2016 - 2019


Full-stack Web Development  

2007 - 2011

Mountain View High School

High school Diploma