Cgruvfnrpttlowulm7dn

Joyce Hsu (Zih-Huei)


Sales Account management| Business development|Product line management

• 7-year experience in sales and product line management for optical communication/Datacom/Telecom industries.
• Proven sales record of exceeding business revenue goal.
• Design win oriented to drive the demand creation for customers.
• Solid experience collaborating with manufacturing and logistic team to support customers.
• Analyze sales data, market information and competition for business planning and strategy.


 [email protected]


Experience

Hitachi High-Tech Taiwan Corporation

Section Leader 

Network Solution Dept. , Industrial Solution Div. 

Jun 2020 ~ Now


Account Manager

Advanced Material Dept. 1, Industrial Solution Div.

Apr 2019 ~ Jun 2020


  • Brought in new customers to expand business and strengthened relationships with existing customers to keep long term business.
  • Identified customers’ spec/technical requirement and worked with Japan HQ/global team to support customers’ design issue/customized part.
  • Prepared and delivered business reviews regarding quarterly and yearly strategies to align with revenue growth expectations.
  • Also supported Intelligence Solution Department to do research and SWOT analysis/market segmentation of IoT/AI/Smart factory solutions of global/local competitors. 

Y2fk1zazczgp1cvkncky

Atellias Technology LTD.

Sales Manager                                                               

Jul 2018 ~ Apr 2019

  • Defined and executed strategies to attract interest of customers and create business opportunities.
  • Generated with new sales activities by cold calling/visiting customers’ RD, sourcing and PM team.
  • Explored new suppliers of optical modules/components and offered suitable solutions to Japan industrial customers.
  • Negotiated and reviewed complex supplier agreement and customer contracts.

Product knowledge
  • Optical communication for Datacom/Telecom/Consumer: VCSEL, DFB/EML, PIN/MPD/APD, IC (Laser driver/TIA/CDR), TE Cooler (TEC), AWG, TO-can/TOSA/ROSA, Housing of optical module, Prober/sorter/AOI for LD/LED 
  • Wireless/RF application: Chip Capacitor, Submount, Resistor
Company introduction
Atellias Technology LTD. is a distributor/agent of optical communication component, module and equipment which is founded by previous sales VP of GigPeak/IDT (aquired by Renesas). Atellias provides customers with various key components and materials to support customers to turn ideas into products and flexible solutions at different levels of integration. Atellias supports Japan tier 1 customers, US, China and Taiwan customers for Datacom, Telecom, Sensing and industrial applications.

Company@2x

Litrax Technology Co., Ltd.

Sales Manager                                                               

Data Communication Department

Dec 2017 ~ Jul 2018

  • Sales account management:
    • Consistently outperformed beyond the sales goals and contributed 40%~50% to the company’s total revenue.
    • Maintained top 3/10 of key accounts by independently fielding                forecast/orders/delivery/inventory, etc.
    • Expanded existing customers' contribution and developed new opportunities for continuous growth.


  • Marketing survey:
    • Investigated on competitors' activities by conducting marketing survey on pricing strategy, product roadmap, and user experiences.


  • Product line management/Technical Sales:
    • Managed II-VI Laser Enterprise VCSEL/PD product line, actively collaborated with team members and supplier to update business outlook, design in tracking and monthly forecast to maximize the share.
    • Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
    • Communicated between suppliers and customers to ensure the project going smoothly, negotiated for commercial terms and resolved disputes.
    • Acted as a coordinator of technical contact and timely resolved technical quality issues. Drove product and technical issues to resolution by collecting, analyzing and trouble-shooting approaches.
    • Coordinated three-way commercial and technical meetings in annual conferences such as OFC (U.S.).


Account Manager                                                         


Data Communication Department 

Aug 2015 ~ Dec 2017


  • Successfully designed win consumer interconnect 4k/8k TV project from Worldwide top1 provider, shipped over 10M pairs VCSEL/PD and created more than US$10M revenue. 
  • Increased business growth by 25-30% by having new products ordered in 2+ years. 
  • Ensured customers’ satisfaction by managing the details of project solution and schedule. 
  • Executed sales plan, accurately forecast revenue streams and achieved targeted revenue.



Inside Sales                                                                    


Data Communication Department 

Jul 2013 ~ Jul 2015 


  • Managed sales orders and ERP including order acknowledgements, order entry, routing and backlog management.
  • Ensured accurate and timely follow-through upon shipment of orders. 
  • Supported sales to follow up sampling result, customer project status and push new orders. 
  • Maintained database of customer data, quotation records, price list and monitored inventory level.


Suppliers

  • II-VI Laser Enterprise: VCSEL, PD 
  • IDT (GigOptix/GigPeak): IC (LDD/TIA), CDR
  • Oclaro (Lumentum): DFB/EML, Tunable TOSA, APD 
  • Albis: PD, APD, MPD 
  • Knowles (Compex): Chip capacitor (SLC), Submount, thin film resistor
  • Year Round: Housing of optical module, handle for switch
  • Shijia Photons: PLC, AWG, Box type TOSA/ROSA 
  • Phononic: TEC 
Application
  • Datacom (Data Center/Cloud Computing, Super Computer/High-Performance Computing, Industrial) 
  • Telecom (FTTx EPON/GPON/10G PON, Wireless & LTE/5G Base station) 
  • Consumer AOC (HDMI, Thunderbolt, OUSB, Cable for 4k/8k TV) 

Customer region

  • Taiwan, China, Japan, US, Korea

Company introduction

Litrax Technology is a total solution provider for fiber optics components (laser diode, photo diode, IC, and etc). Litrax serves as the distributor and local agent for oversea manufacturers, and promotes their products into the transceiver module makers. The end-customers are players in the Data Center and Telecommunication industries, such as Google, Amazon, Microsoft, Facebook, Huawei, and etc. Website: http://www.litrax.com.tw/


Company@2x

Microsoft Taiwan Corporation

Intern - Internet Marketing Internship Program 

Sep 2012 ~ Jun 2013        

  • Generated and developed day-to-day content for social networks
  • Planned and executed social strategy and campaigns
  • Managed auction website and contacted customers
  • Wrote articles for posting on blogs, edited pictures for promotion on Facebook

Irviczvcb1egjnmshdxh

ASUSTeK Computer Inc.

Sales & Marketing Intern                                            

Apr 2012 ~ Jun 2013

  • Promoted/sold products in the first-hand, rather intense environments of major distributors, large exhibitions and press conference. (e.g. Computex, Information Technology Show, Road Show)
  • Controlled NT$2.5M quarterly budget and produced financial report and achievement report of monthly review.
  • Slashed event siting rental 15% by negotiating pricing and fees to optimize budget.
  • Managed administrative affairs for consumer learning program and resolved customer complaints.


Uwl34oowcwpcsvlunkxb

Gigazone International Co., Ltd

Sales Promoter                                               

Apr 2012 ~ Jul 2012

GIGAZONE is subsidiary company of GIGABYTE. 

  • Promoted products to consumers in stores of dealers 
  • Updated weekly sales report 
  • Surveyed product and price of competitors
  • Collected market information and updated feedback from consumers and distributor

Uwl34oowcwpcsvlunkxb
Paragraph image 06 00@2x
Introduced new ASUS products to press, customers, visitors in Computex 
Paragraph image 06 01@2x
Supported ASUS product presentation for consumers
Paragraph image 06 02@2x
Final presentation of Microsoft Internet Marketing Internship Program

Education

National Chung Hsing University

Bachelor of Science (BS) , Life Sciences, 2009 ~ 2013

Pingtung Girls’ High School

Class for the Math and Science Gifted Students (數理資優班) , 2006~2009

Skills


 Languages

  • Mandarin Chinese (Native)
  • English (Full professional proficiency)
  • Japanese (Basic)
  • German (Basic)


  Software

  • Microsoft office: Excel (Pivot & VBA), Powerpoint, Access, Outlook
  • Microsoft Power BI
  • Photoshop & Illustrator
  • ERP/SAP
  • X-Mind (Mind mapping)
  • Salesforce
  • Python (Beginning)
  • R programming (Beginning)
  • AWS Amazon Web Service (Beginning)

Certifications
Paragraph image 06 00@2x
TOEIC Gold Certificate 
 (Score 950/990) 
多益金色證書 

  • Issued date: Feb, 2018 
  • Credential ID: 18247401
Paragraph image 06 01@2x


AWS Awsome Day Conference 
Awsome Day 線上研討會 

  • Issued date: Apr, 2020
Paragraph image 06 02@2x


Lightwave Seminar
“Cu (see you) Beyond 112 Gbps”

  • Issued date: Jul, 2020
Paragraph image 06 00@2x

e-Enterprise Data Analyst (DPA) Certificate
企業電子化資料分析師證書

  • Big Data Process and Analysis 
  • 巨量資料處理與分析 
  • Computer Skills Foundation, CSF 
  • Issued date: Dec, 2016 
  • Credential ID: 421170100001350
Paragraph image 06 01@2x

AWS Cloud Computing Architecture Basic Course Certificate
AWS雲端架構大數據運算初階班
學士學分班

  • Issued date: Oct, 2019 
  • Course credit: 2 credits
  • Credential ID: 10896418
Paragraph image 06 02@2x

AWS Cloud Computing Architecture Advanced Course Certificate
AWS雲端架構大數據運算進階班
學士學分班 

  • Issued date: Dec, 2019 
  • Course credit: 2 credits
  • Credential ID: 10896662
Paragraph image 06 00@2x
Lightwave Seminar 
Expanding Horizons for Fiber-Optic Connectors and Connectivity 
  • Issued date: Jul, 2020
Paragraph image 06 01@2x
Lightwave Seminar 
Advances in Data Center Interconnect 
  • Issued date: Jul, 2020
Paragraph image 06 02@2x
Lightwave Seminar 
Enabling 400G and Beyond
  • Issued date: Aug, 2020

Learning/Courses

German

  • German 1A 

Feb, 2017~Jun, 2017

NCHU Language Center


  • German 2A 

Oct, 2017~Jan, 2018

NCHU Language Center


  • German 3   

Jun, 2018~Sep, 2018

NCHU Language Center


English

  • Business English Writing 

Apr, 2014~Jun, 2014

商務英文電子郵件撰寫技巧

NCHU


  • English Speaking  

Aug, 2017~Sep, 2017

職場英語會話實務

NCHU


Japanese

  • Japanese 2A 

Feb, 2016~Jun, 2016

NCHU Language Center


  • Japanese Basic (基礎~初級三)

May, 2019~Apr, 2020

永漢日語


Japanese Intermediate (中級一~中級二)

Jun, 2020~Sep, 2020 

永漢日語


Cloud Computing

  •  AWS (Amazon Web Service) 

Jul, 2019~Oct, 2019

AWS雲端架構大數據運算初階班學士學分班

AWS Cloud Computing Architecture - Basic Course 

Shih Chien University


Oct, 2019~Dec, 2019

AWS雲端架構大數據運算進階班學士學分班

AWS Cloud Computing Architecture - Advanced Course 

Shih Chien University


Apr, 2020

AWSome Day Online Conference 2020
AWS Taiwan

Sep, 2020~Dec, 2020
AWS雲計算進階實務班
AWS Cloud Computing Advanced Practice Course
Shih Chien University 

Oct, 2020
研討會: 彈性運用 Amazon SageMaker,加速您的機器學習旅程
Seminar: Amazon SageMaker for Machine Learning
AWS Taiwan

Nov, 2020
研討會: 如何快速和安全地將 Windows工作負載遷移到AWS
Seminar: How to move Windows workloads to AWS quickly and safely
AWS Taiwan






Software

  • Excel/Access  

Jul, 2016~Oct, 2016

數據行銷時代的資料分析術 

National Taichung University of Science and Technology


  • Excel VBA, Pivot & Power BI
           Nov, 2019~Dec, 2019
           大數據分析與資料視覺化應用
          National Taipei University of Business

  • Power BI  
           Nov, 2016~Dec, 2016  
           企業大數據分析與商業智慧訓練 
          中國生產力中心 China Productivity Center 

  • Mind mapping 

May, 2017~Jul, 2017    

高效能工作術雲端實務應用

社團法人台中市大墩生活美學協會

Coding

  • R language 

Mar, 2017~Jun, 2017 

大數據系統分析實務

National Taichung University of Science and Technology  


  • Python 

Jul, 2018~Sep, 2018

數據分析實務演練

台中市電腦商業同業公會

Marketing

  • Google Analytics & SEO

Dec, 2017~Jan, 2018

電商經營GA操作之社群廣告投放實務進階班

台灣機械業工會聯合會

International Trade

  • International Trade 

Mar, 2014~Jul, 2014

國際貿易經營與實務

逢甲大學 國貿系

Skills

  • Zero Second Thinking Workshop

May, 2019

零秒思考力工作坊

Lecturer: Yuji Akaba

講師:赤羽雄二


Activities/Societies

National Chung Hsing University Volunteer Team 

興大志工隊 

2010 – 2011

24th Young Science Camp 

少年科學營 

2010 

Course team 課程組 & Team leader 

Female Student Leadership Training Camp  

女學生領導力培訓營 

2011

Multinational Enterprise Employment Training Camp 

中區大學跨國企業就業培力研習營 

2011

National Chung Hsing University Friendly Ambassador 

中興大學親善大使 

Jan 2011 – Jun 2013

NCHU International Pioneer Club 

中興大學國際領航社 

Sep 2012 – Jun 2013  

Funding team 創社團隊

1st International Pioneer Training Program of CUST 

臺綜大國際領航員培訓營 

2012 

Team leader

Welcome Party for Foreign Students 

中興大學外籍學生迎新晚會 

2012 

Preparatory Team 活動籌備與執行

Winter Festival for Global Society  

興大國際文化節 冬季慶典 

2012 

Preparatory Team 活動籌備與執行

My County Talk 

2012 

Preparatory Team 活動籌備與執行

Your Next Stop : Go Abroad! 

國際週: 世界大小,由我決定! 

2013 

Preparatory Team 活動籌備與執行 & Art Design 美編組

Microsoft - Innovate For Good

微軟 Innovate For Good - 科技讓公益好『正點』

2013 

Youth International Organization and Social Enterprise Talent Training Camp 

青年國際組織及社會企業人才培訓營 

2016

Youth International Affairs Talent Training camp 

青年國際事務人才培訓營 

2017  

Women in AI Launch Event

誰說AI與你無關 

July, 2020

Paragraph image 06 00@2x
Welcome party for foreign students (Preparatory team)
Paragraph image 06 01@2x
Microsoft Innovate for Good
Paragraph image 06 02@2x
1st International Pioneer Training Program of CUST  (TCUS)

Honors & Awards

Yonglin Foxconn Hope School Scholarship 

永齡・鴻海|台灣希望小學 優秀課輔老師 獎學金

Oct, 2012 

Yonglin Education Foundation 永齡教育基金會

台灣有20萬名學童,因為環境問題遭遇學習挫折,永齡・鴻海台灣希望小學用關懷與陪伴,走入學童家庭與成長環境,以專業課輔幫助學童克服學習落差,發展適性教育 鼓勵多元學習成就,擴大公共參與 發揮社會影響力。 

課輔老師經徵選、試教到面試,再經過密集的培訓,在社區裡的合作國小進行課業輔導並給予多元活動,增強學生學習動機及良好品格。            

Dr. Li Yun Chen Memorial Scholarship 

陳麗雲博士紀念獎學金

2011 

NCHU 中興大學

Heritage 100 & Tutelage 100 Scholarship

「薪傳100 x 課輔100」獎學金 (第四屆)

2010 

China Development Industrial Bank Foundation 中華開發文教基金會

Devoted over than 100 hours of tutelage work to underprivileged junior students in remote areas

提供100小時課輔志工服務,投入資源弱勢或偏鄉學生課後輔導工作,除了進行學科的教導,也幫助學童建立良好的閱讀習慣,縮短弱勢兒童的學習落差,為減少城鄉差距盡一份心力並回饋社會。

Paragraph image 01 00@2x

Hobby

  • Scuba Diving
    • Open Water(開放水域潛水員證照) - PADI (Oct, 2017)
    • Advanced Open Water+ Nitrox (進階開放水域+高氧證照) - SDI/TDI (Oct, 2019)

  • Free Diving
    • Basic free diver (基礎自由潛水員證照) - RAID (Jun, 2018)
  • Baking
    • Hand-made baking class 美味甜點製作班 (Aug, 2017~Sep, 2017)
    • Hand-made baking class 美味手作烘焙班 (Jun, 2019)
  • Painting (Water Color/Acrylic/Oil Painting)

Paragraph image 06 00@2x
夜桜よざくら (Water color)
Paragraph image 06 01@2x
Diving with sea turtles 
Paragraph image 06 02@2x
Final presentation of baking class
Paragraph image 06 00@2x
Glow in the night painting: deer forest (acrylic)
Paragraph image 06 01@2x
Guitar Performance 
Paragraph image 06 02@2x
Dragon Boat Race

Volunteer Experience

2010 Special Olympics Bowling Game 

東亞區特殊奧林匹克保齡球錦標賽暨國際邀請賽 

Jul, 2010 

Translation Volunteer 翻譯志工

NCHU Volunteer Team 

興大志工隊 

2010-2011

Heritage 100 & Tutelage 100 Scholarship program  

中華開發薪傳100 × 課輔100計畫  

2011 

Volunteer Teacher 課輔志工

Yonglin Foxconn Hope School 

永齡・鴻海|台灣希望小學

2012 – 2013 

Volunteer Teacher 課輔老師

2013 Country Music Marathon

集集鄉村音樂馬拉松志工 

Dec, 2013

Volunteer 

Hondao Senior Citizen's Welfare Foundation

弘道老人福利金金會志工 

2014

Volunteer 

2014 DanLin Canyon Marathon 

丹大林道峽谷馬拉松志工 

Feb, 2014 

Volunteer 

2015 Taichung City Marathon

台中城市半程馬拉松賽志工 

Dec, 2015

Volunteer 

2016 EarthRun

世界地球日路跑志工 

Apr, 2016

Volunteer 

2017 Taiching Mofrun

統一發票盃路跑志工 

Apr, 2017

Volunteer 

National Taiwan Museum of Fine Arts

國立臺灣美術館 志工隊 

Oct, 2014 – Jun, 2019 (4 yrs 9 mos)

Volunteer 

Godot Theatre: Volunteer 

果陀劇場 果籽志工

Apr, 2015 – Present

Volunteer 

2020 GOGORO × RE-THINK Beach Cleanup

GOGORO × RE-THINK 夏日環島淨灘

Jul, 2020

Volunteer

2020 Cosmetics Recycle Activity (Formosa County Beauty)

寶島淨鄉團  2020年彩妝二手拍

Nov, 2020

Volunteer 
Paragraph image 06 00@2x果陀劇場《接送情》志工前台服務
Volunteer team for Godot Theatre
Paragraph image 06 01@2x受訓學生參與 永齡鴻海希望小學 「夏日英雄榜」英語朗讀競賽 獲得區域決賽第一名

My student participated in Yongling Hope School English reading test and won first prize in the regional finals. We spent 2 months on the training of English reading.
Paragraph image 06 02@2x 中興大學志工隊

NCHU volunteer team

Powered by CakeResumePowered by CakeResume