Uw3fgu9rpd63kftoxmu5

管哲楓 Jeff Kwan


Experience

Founder & CEO, Pinemapple Ltd. (E-commerce) | Oct. 2020 - Present

• Recognitions: Increased 600% revenue in a year. 

• Created an own-brand product in 6 weeks and made 100 pcs pre-order in just 2 weeks. 

• Built a reliable brand reputation to keep maintaining selling reviews above 4.9 score of 5. 

• Established the company system from 0 to 1 and led a max of 4 people in all remote working statuses. 

Product Manager, True Love Live Media Ltd. (Social App) | Mar. 2020 - Jul. 2020

Responsible for product planning, and project management. 

• Define specs and plan product features including re-design onboarding process to enhance UX flow.

• Arrange the specific features of the cross-functional team such as offline marketing events.

• Cooperate with the Dev team including Web, App, Backend, and UI designer to achieve milestones. 

Product Manager, Rooit Co., Ltd. (Social App) | Mar. 2018 - Jun. 2019

Responsible for product planning, operation, and project management.

• Increased 300,000 registered users in 10 months by creating volume on the internet and CRM.

• Led the team to build the English version App and increased 70% MAU in 3 months.

• Built an auto-reply customer service system from 0-1 that reduces internal manpower by 80%.

• Ran 10 experiments in 2 months and increased 10% engagement rate from learnings of experiments.

Product Marketing Planner, Acer Inc. (Smart Devices) | Nov. 2016 - Feb. 2018

Responsible for product planning, competitor analysis, market survey. 

• In charge of social platform strategy & media investment to achieve great traffic toward to e-commerce.

• Coordinated 3 product marketing deliverables including a smartwatch, 360 degrees camera, and a fitness      app. Came out with 3 commercial videos, 2 websites, and 1 customer chatbot. 

• Recognitions: iF Design Award 2018 / Good Design Award 2017 

Freelance Designer | Feb. 2012 - Oct. 2016

•  Portfolio.

Education

Master's degree, National Taiwan University of Science and Technology | 2016

Department of Industrial and Commercial Design, GPA 3.79/4

Bachelor's degree, National Taiwan University of Science and Technology | 2011

Department of Industrial and Commercial Design

Skills

• Product Management & Project Planning 

• Competitive & Data Analysis 

• Marketing Strategy & Execution 

• User Journey & Behaviors Survey

Recognitions

• TOEIC 800/990

• iF Design Concept Award - Winner

• Red Dot Concept Award - Winner

• James Dyson Award - National Runner Up

Powered By CakeResume