Kaohsiung City, Taiwan
Experienced IT Consultant with a demonstrated history of working in the banking, manufacturing (fast moving consumer goods) and education industries with skills in ITIL, EDI, and Project Management, among others. Currently pursuing a PhD in Information Engineering as a scholar at I-Shou University, Taiwan, ROC. A Master's Degree holder in Information Technology specialized in Data Analytics and engaged in youth development efforts of non-government organizations working for the United Nations Sustainable Development Goals.
April 2021 - Present
Spearheaded a two-man support team responsible for the overall day-to-day operations and management of all Information Technology assets. Introduced and deployed an Open Source School Information System (SIS) for the efficient use of the school and revamped its Gradebook and Report Card systems. Handled Middle and High School ICT Classes on top of IT support responsibilities.
August 2020 - November 2020
Responsible for the effective and efficient use of Teaching and Learning Tools of the School of Information Technology, particularly Blackboard Learn, Coursera, LinkedIn Learning to name a few. Achieved at least a 95% adoption rate on the use of tools for both students and faculty during the short tenure.
June 2019 - November 2020
Increased the social media presence of the School of Information Technology by 100%, maintains and updates the School's website and coordinates with the School's of Business and Architecture on their online/social media presence. Created a chatbot, aptly named SALLY, to answer potential and current students' queries about admissions and enrollment processes.
October 2016 - November 2020
Harnessed the use of Digital Platforms and Resources to supplement conventional teaching methods in the numerous areas of Information Technology, such as Software Engineering, Programming, Web Systems and Technologies, and Data Management.
January 2015 - April 2016
Analyzed and translated Enterprise Data Interchange EDI data of multiple formats and standards that are sent from our clients to different trading partners.
December 2011 - December 2014
Endured the transition of client, Proctor and Gamble, to a cheaper vendor, to recover lost FTE, used knowledge in Oracle PL/SQL and UNIX Shell Scripting to develop required ETL data for clients and transitioned releases to operations.
May 2011 - October 2011
Helped save a Global Investment company clear out its risks and contributed to the recovery work during the migration to BMC Remedy 7.
2020 - 2023
2016 - 2020
2018 - 2018
2008 - 2011
2008 - 2008