Kyle Chang
Outgoing sales with 4 years experience of international trade in the semiconductor industry. Passionate about relationship building with customers and management skills which help communication between engineers from different departments. Seeking career change opportunities like project or product manager positions and different fields. Utilizing past experience of multi-tasking, cross-department collaboration and negotiation skills to serve the company with more profit.
[email protected] +886 960 549 816
Experience
Senior Sales Engineer • Kinsus Interconnect Technology Co.
Account manager of a Korean assembly house
Jun 2019 - Feb 2023
Promoted from Sales Engineer to Senior Sales Engineer in Aug, 2021.
- Business Development
- Monthly forecast, yearly business plan and purchase order monitor to achieve target income.
- Average monthly sales revenue is over $1.7M USD.
- Approach and follow up new projects and each FAI, support demands during qualification.
- Successfully supported more than 10 products passed from engineering sample to HVM, which creates $1M USD monthly stable order.
- Provide quotation for RFK and RFQ cases, and monitor price levels based on the market situation.
- In 2021, when the price of gold was up, unit prices gained 5% more in margin by negotiation.
- Monthly forecast, yearly business plan and purchase order monitor to achieve target income.
- Provide customer service. Delivery, Logistics, Engineering, and Quality.
- Delivery schedule monitoring and cooperate with PC team to reach customer's demand.
- Instantly respond to issues occurring when exporting and importing, i.e. Label content error, COC correction, flight arrangement, RMA items, etc.
- Collaborate with NPI and PE team to provide DFM and Engineering feedback to customers.
- Response to quality issues in the first place and work with CQE. Take part in the meeting and assign relative departments to find root cause and improvement action.
- Latest specification introduced to internal.
- The rating of the score card in QBR increases 10%.
- Product mix and capacity allocation
- Align with the IE team for capacity of each product type (especially ABF devices ), and strike the balance between the limit of factory capability and customer order amount.
- Because of commitment to ABF products, won the contract for constant monthly orders lasting 5 years.
- Align with the IE team for capacity of each product type (especially ABF devices ), and strike the balance between the limit of factory capability and customer order amount.
Education
National Cheng Kung University
Taiwan, Bachelor's degree in Chemical Engineering
Sep 2014 - Jun 2018
Certification: TOEIC: 855, tested in 2019.
張鎧麟
於半導體產業具四年跨國交易業務經驗。外向、熱情，善於客戶經營良好關係，以及跨部門管理以及溝通與合作。目前正在尋找職涯跑道切換機會，加入專案或是產品管理團隊，涉及更接近工程領域職位，期盼能活用工程背景、跨部門溝通、管理，服務公司並為帶入更多利益。
[email protected] +886 960 549 816
工作經歷
資深業務工程師 • 景碩科技股份有限公司
負責韓系封裝廠業務窗口
2019, 6 月 - 2023, 2 月
於2021, 8 月自業務升遷為資深業務
- 業績發展
- 每月客戶預估下單量、年度業績計畫以及實際收穫訂單管理，以利達成每月目標營業額。
- 平均月營業額達五千萬台幣以上。
- 爭取新專案以及打樣產品情況追蹤，並從中協助客戶驗證中提出之相關需求。
- 已成功支援累積超過十件專案自工程樣品進入量產，產品可為公司創造每月三千萬台幣營業額。
- 依據客戶詢價提供報價，以及根據市場情形管控價格。
- 於2021 金價上漲時，透過與客戶協商以全面性調整產品價格並增加5 % 毛利率。
- 每月客戶預估下單量、年度業績計畫以及實際收穫訂單管理，以利達成每月目標營業額。
- 客戶服務，交期、物流、工程、品質
- 與生產管理單位每日跟追蹤客戶訂單於廠內生產情形以達到客戶需求交期。
- 針對進口和出貨時產生問題即時提供處置方式，例如出貨標籤、出貨報告內容勘誤、航班安排、退換貨明細以及其對應處置等等。
- 與新專案工程和產品工程師提供工程方案以及製程能力回饋於客戶。
- 接洽客戶品質問題抱怨以及與品質工程師共同回饋至廠內，並參加後續品質相關會議並追蹤相關單位找出造成品質問題主因以及針對該案件的解決方式。
- 將客戶最新規範引進廠內執行。
- 於經營客戶期間，客戶在服務評分項目上成長10%。
- 產品組合與產能分配
- 與產銷單位同步確認每一產品類別或流程產能情況（特別是ABF 產線），在廠內產出上限以及客戶需求量互相滿足下安排交期。
- 因成功滿足客戶ABF 產品交期需求，與客戶簽訂合約並確立後續五年固定訂單。
- 與產銷單位同步確認每一產品類別或流程產能情況（特別是ABF 產線），在廠內產出上限以及客戶需求量互相滿足下安排交期。
學歷
國立成功大學
化學工程學系
2014, 9 月- 2018, 6 月
證書: 多益英文檢定: 855, 2019 測驗
