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Kao Chien Ling  (Lisa)

Experienced User Researcher with a demonstrated history of working in the internet industry. Ability to clarify stakeholders’ inquiries and conduct methodologies according to circumstances Developed analyzing , and presentation; usability testing , planning , execution, producing and presenting reports.

  0926-336-471

 Taipei, Taiwan

Experience

Freelancer (startup research case) 

2017.04  - Present

1. Launch design workshops (VPD) and lead team members in discovering  possible TA before and after research.

2. Execute research to define target audience , verify design assumptions.


UX Designer 

104 Corporation
2016.06 - 2017.02

1. Design user-friendly interaction and prototype with detailed design annotations.

2. Collaborate with product owner, designer to define product requirements and design. 

3. Analyze research data and deliver meaningful insights and proposals for product teams. 

4. Conduct usability research, present suggestions and solutions.

5. Collaborate between UI designer, front-end and back-end engineer to implement final product


UX Researcher

104 Corporation
2015.09 - 2016.06

1. Conduct user research and delegate solutions for different products, including privacy of senior job seekers, and  social recruiting strategy for the job bank.

2. Analyze user behavior, JTBD, presented suggestions and solutions to clients that met both user expectations and business goals.

 3. Execute participant recruitment such as determining inclusion and exclusion criteria, and writing screeners.


UX Researcher

LION TRAVEL
2015.01 - 2015.07

1. Develop UX research in consumer electronic fields.

2. Plan UX research process in product team.

3. Applied research methodologies including questionnaire, contextual interview,  usability testing.

4. Develop wireframes, personas, costumer journey map after research which are use to communicate with software developer, and PM.

5. Optimize member login process. 

6. Plan the structure and layout of the data platform.

Education

Soochow University 

Applied Psychology at Master's Degree, Cognitive psychology 

 2012 – 2014

1. Execute Eye-Tracking Research Project 

2. Ipsos Marketing researcher Intern 

3. NTU iNSIGHT Center UX researcher intern 

4. 104 Corporation UX researcher intern

Fu Jen Catholic University 

Bachelor of Psychology 

 2006-2010