A Data Analyst with 3 years of experience in retail business and e-commerce. Good at making report, creating ETL pipeline, and communicating with requesters. I can provide organize data and give insight.
EXPERIENCE
Career Training Jul. 2023 - Present
Learning Machine learning and Deep Learning by using Python
Attended the 2023 Audi Hackathon to provide a solution to reduce car repair waiting times for customers
Data Analyst Mar. 2022 - Jul. 2023 Eslite Spectrum Corp.
Built out the data from the ground up using Tableau and SQL to provide real-time insights into the product, marketing and business KPIs
Optimized Tableau Server's performance to keep schedule going smoothly; increased the success rate of tasks by 48%
Provided crucial technical support for 2 sales campaigns by creating ETL pipeline, tables and reports
Created semi-automatic report using Python; reduced the processing time by 70%
Business Intelligence Analyst Dec. 2020 - Mar. 2022 Samson Holding Ltd.
Led and executed the construction of data infrastructure using SSIS; reduced the output of order report from 2 minutes to 15 seconds and improved efficiency by 8 times
Cleaned and normalized data, and customized Dashboards for 3 different departments
Imported ERP system for a branch office and trained employees to use the system
CTO Assistant Feb. 2019 - Mar. 2020 Paradise Soft
Tracked project progress and arranged schedule for CTO. I acted as a bridge between CTO, PM, Programmer and administration
Designed wireframe and wrote specifications as a product manager for Corporate Training Program
Created forums and motivated employees to share knowledge and technology to promoted teamwork and communications between them
Collected opinions of company policy or forums from employees and did communication and planning
Operations Assistant Jun. 2017 - Feb. 2019 Global Channel Resource Inc.
Handled orders from Asia, and controlled orders status with online and offline forms
Updated sales reports and created readability figure or chart for sales managers
Supported employees to complete expense claim form and submitted to finance department
Wrote user manual and standard operation procedure in two languages (CN & EN) and managed documents
Tracked overseas sample electronic devices
EDUCATION
Tamkang University - BBA in Management Science Sep. 2013 - Jun. 2017 New Taipei City, Taiwan
ADDITIONAL
Languages: Mandarian (native), English (fluent)
Technical: SQL, Tableau ,Python, Kettle, Google Composer, Git