Product manager aspires to make analysts rockstars in their jobs and cultivates a data-driven culture for Pivotal. Leads a highly entrepreneurial team in Shanghai. Identifies business needs and develops strategies to improve end-to-end data analytics offerings including data warehouse, BI applications, and enablement.

Responsibilities:

• Identify user problems from interviews, observations, and participating in their daily tasks

• Collaborate with key stakeholders on defining data goals and strategies

• Drive data pipeline optimization by implementing business process changes with clients

• Streamline cross-function team collaboration by setting clear scope and deliverables.

• Operate product concierge services to support user throughout

• Own the designer's responsibility in creating personas, wireframes, and mockups

• Cultivate user-centric approach and agile methods in product team

• Motivate and guide team members on career directions and development

Achievements:

• Initiate database architectural changes to eliminate nearly 85% of data integrity issues, significantly decreasing user's time spent in data validation.

• Advise and guide data acquisition process changes for the client to obtain higher quality data with 10% less manual effort.

• Automate over 80% of routine reports for key business units such as Global Support Services, Sales Operations, Pivotal Academy, and marketing

Entrepreneur owning product and business development working with team of five to make a mobile product that helps build trust between peers in the global car enthusiasts communities. Learned that a successful startup must focus on aligning its visions and product goals with user values during the 3 years of full time engagement.

Product Development:

• Built synergy between team members and users by defining and advocating shared vision

• Developed strong relationship with 30 core users whom offered valuable product advice

• Exceeded 1000 profiles with 50% active users within 6 months with almost no budget

• Studied automotive aftermarket industry and tested assumptions through demo sessions

• Coded and refactored web and mobile front-end to achieve UX consistency and scalability

• Implemented landing page and user onboarding from design to code

• Contributed to system design with self-taught backend knowledge and made product trade offs

Business Development:

• Successfully acquired 3 paying clients to pilot our web service program

• Developed sales and marketing strategies including prioritizing potential customers, finding effective ways to get in contact for demo opportunities

• Worked closely with shop owners to convert loyal their customers to our users

• Designed user on-boarding and marketing assets for partners

• Responsible for revenue forecast and cashflow management