Kenneth, Lai Chun Yin

CDD and AML expertise with 6 years' experience conducting due diligence reviews and investigating regarding financial crime risk. Adaptable and analytical, with a strong work ethic demonstrated in the workplace. I have been commended as friendly, responsive, and a flexible self-starter with the ability to prioritize. Through my extensive experiences from both university and professional backgrounds, I strive to develop a career for myself in this field and am confident that I have the drive and ability to be a valuable member of financial institutions of any shape and size.

Customer Due Diligence Manager

[email protected] • 91820600

Work Experience

Customer Due Diligence Manager

Bank of China Hong Kong  •  October 2019 - Present

  • Perform checkers role for on-boarding, periodic review and trigger event review of both retail and corporate customers
  • Lead a team of 6 staff; to complete daily tasks, providing guidance to and coaching junior staff; to ensure the quality of work of each team member  
  • Help to develop process workflow, new system implementations 
  • Support and monitor Customer Due Diligence review process for South-East Asia branches 

Assistant Customer Due Diligence Manager

Hang Seng Bank  •  September 2018 - October 2019

  • Participate in CDD reviews for corporate customers, including SOE, PIV/ PIC, Trust and NPO/ NGO, with an aim to comply with regulatory or policy changes, as well as to improve customer experience and service turnaround time 
  • Identified potential financial crime activities and documented all related results for further investigations 
  • Act as the focal point for CDD reviews among RM, customers, CDD operations and Compliance 

Global Standards Manager(Customer Risk Monitoring)

HSBC  •  June 2017 - September 2018

  • Responsible for performing proactive and thematic investigations on customers on specific projects (FCC Dashboard, Duplicate ID, Insurance Agents, High Net Worth Non-Residence Chinese, CPI Review) and lead a team of 8 to complete daily tasks
  • Conduct interviews, gather and analyze data, complied documentation and evidence including both external search and internal bank data in the support of the investigation process 
  • Drive a focus on risk outcome that each review needs to result in a sensible assessment of the risk and relevant recommendations
  • Work closely with FCC & AMLi to identify and monitor the risk from any types of red flags for the bank to take appropriate measure to escalate potential risk concerns, i.e. recommendations to retain or exit the customers

Customer Due Diligence Middle Office Manager

HSBC  •  December 2016 - June 2017

  • Lead a team of 15 staff; quality assurance, and approve Customer Due Diligence reviews. Working with or coaching junior staff; to ensure the reviews meets required standards while completion timelines are met  
  • Provide support during the project phases of testing, simulation, business readiness and implementation with final responsibility to assist in actual realization of the project objectives 
  • Manage input from stakeholders including FCC, frontline and departments and collate responses to build comprehensive case for decisions including escalation 

Customer Due Diligence Officer

HSBC  •  November 2015 - December 2016

  • Perform CDD reviews for retail customers, including High net worth individuals, SCC
  • Contribute to timely review, maintenance and update of client's CDD information in the system
  • Assist the team in completing ad-hoc AML/KYC projects, for example, high risk remediation and sanctions projects

General Banking Officer

The Bank of East Asia  •  December 2014 - October 2015

  • Review of client's documentation in accordance with BEA quality standards along with the completion of all required documentation and Client Due Diligence checks 
  • Ensured client's meet all compliance, including the initial and ongoing sources of their wealth and income, the source and description of account opening fund, level of activity anticipated, and type of bank services will be used 

Business Relationship Officer

HSBC  •  March 2014 - December 2014

  • Understand customer needs and recommend appropriate financial solutions, enabling customers to enjoy the full benefits of the bank comprehensive range of products and services 
  • Provide high quality services and sales, ensuring compliance with regulatory requirements and standard 

Education

July 2020

Association of Certified Anti-Money Laundering Specialists

Certified Anti-Money Laundering Specialist

2009 - 2013

University of New South Wales

Bachelor of Commerce Finance and International Business