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Kevin Crafton

Client Relationship Manager  •  Nashville, Tennessee, US  •  [email protected]

Proactive multi-unit retail client relationship manager with zero accounts lost. Proven ability to grow sales within the assigned territory by up to ten-percent. Experience in team building and supervision of a team of 19 individuals.

Work Experience

Five Star Food Service, Client Relationship Manager, Oct 2013 ~ Present

* Maintained a total of 56 clients with zero lost 

* Oversaw six drivers with nine indirect reports 

* Utilized reporting systems to control stores: sales, over/shorts, waste, OHI’s 

* Assisted in installation of 60 markets 

* Improved overall culture by employee involvement 

* Coordinate/executed retail market installations, merchandising, and promotional activities 

* Devised and implemented an on-boarding regimen that improved driver retention and understanding

Skills

 Multi-task & Handle High-volume Workloads * Key Account Development * Key Account Growth * Client Management * Client Relationship Management * Coaching and Mentoring * Performance Evaluation * Business Reviews * Management * Problem Solving * MS Word * MS Excel * PowerPoint * Time Management * Self-starter * Multi-Site Experience * Multi-site Retail Management

Education

Otterbein University, Bachelor of Arts (BA), English, 2004 ~ 2007

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