Kevin Crafton
Client Relationship Manager • Nashville, Tennessee, US • [email protected]
Proactive multi-unit retail client relationship manager with zero accounts lost. Proven ability to grow sales within the assigned territory by up to ten-percent. Experience in team building and supervision of a team of 19 individuals.
Work Experience
Five Star Food Service, Client Relationship Manager, Oct 2013 ~ Present
* Maintained a total of 56 clients with zero lost
* Oversaw six drivers with nine indirect reports
* Utilized reporting systems to control stores: sales, over/shorts, waste, OHI’s
* Assisted in installation of 60 markets
* Improved overall culture by employee involvement
* Coordinate/executed retail market installations, merchandising, and promotional activities
* Devised and implemented an on-boarding regimen that improved driver retention and understanding
Skills
Multi-task & Handle High-volume Workloads * Key Account Development * Key Account Growth * Client Management * Client Relationship Management * Coaching and Mentoring * Performance Evaluation * Business Reviews * Management * Problem Solving * MS Word * MS Excel * PowerPoint * Time Management * Self-starter * Multi-Site Experience * Multi-site Retail Management
