Kevin Wang, PMP

9 years of professional experience in project management, technology implementation, solution consulting

Delivered complex projects and programs with budget accountability ranging from $100k to $15M

Proven leadership aptitude in leading traditional and Agile teams; strong track record in working with senior exec stakeholders


Work Experience

Senior Consultant – SS&C Salentica, Toronto, Canada ▪ July 2019 – November 2019

• Client implementation of Salentica’s Dynamics CRM product suite at small to mid-sized financial institutions

• Led concurrent implementations and provided needs analysis, data migration, UX configuration, training, project management

• Worked closely with Product team to review client requests and plan out feature roadmap

• Engaged directly with CEOs and CTOs of firms and delivered custom implementations for multiple complex use cases

• Managed a portfolio of projects varying in scope and duration, from new SaaS implementations to legacy migrations

• Brought in best practices and better delivery methods to improve the delivery engagements and customer lifecycle

Customer Success Manager – Informatica, Toronto, Canada ▪ Nov 2018 – July 2019

• Account management and stakeholder communications for enterprise and strategic customers in North America

• Engaged with the senior management level to ensure product adoption and achievable business outcomes

• Accountable for maintaining multi-million subscription and license deals

• Acted as a product-agnostic trusted technical advisor for all levels of engagement and developed effective relationships

• Identified product gaps and technical/business needs for direct feedback to internal development executives

• Demonstrated leadership and motivated Product and Support team members to deliver exceptional results to key customers

Customer Solutions Manager – Groupby Inc, Toronto, Canada ▪ Apr 2018 – Nov 2018

• Led end to end customer implementations of Groupby’s ecommerce SaaS platform

• Provided business and technical advisory of Groupby’s Search, Analytics and Personalization solutions

• Responsible for successful API configuration and integration, beacon setup, data model, ETL process, UAT, etc.

• Maintained documentation including solution requirements, scope of baseline release(s), implementation project plan, etc.

• Convert requirements to epics and user stories, develop and manage release schedules and project backlogs

• Acted as Scrum Master and led stand-ups, sprint planning, grooming sessions for custom web design projects

• Collaborated with Product team to ensure roadmap alignment with client expectation and product strategy

Enablement Manager – Thomson Reuters, Toronto, Canada ▪ Sept 2015 – Mar 2018

• Led strategic implementation programs and enablement engagements with financial services customers at global scale

• Owned client onboarding, content implementation and delivery, data migration, data ingestion, user acceptance testing, etc.

• Owned daily project updates, meetings, issue and escalation mitigations, and weekly Leadership team presentations

• Managed all phases of project and overall crisis management for key enterprise customer

• Engaged C-suite and technical teams and provided thought leadership on target operating model 

Consultant – Various, Toronto, Canada ▪ Apr 2015 – Sept 2015

• Contracted on multiple technical project initiatives, including remediation of SOX control vulnerabilities at a financial institution, and test execution management of web and IVR application upgrade for MOT

• Utilized and implemented Agile process such as Kanban board through daily stand-ups and acceptance criteria templates

• Oversaw UT/SIT cases and worked with business to refined use cases and testing steps

• Created immediate results through reconciliation of system alerts and test executions backlog

• Organized JIRA boards and provided relevant reports for progress updates to senior management

• Managed communications with various Lines of Business and maintained stakeholder relationships

• Managed risk and governance activities as well as expectations from business 

Project Manager – CAPREIT, Toronto, Canada ▪ Sep 2014 – Apr 2015

• Accountable for proposal and delivery of business process improvement projects

• Led initiatives including issue management database implementation, digital transformation of operations through in-house mobile app, enterprise library implementation, credit card payment solution, SAP FICO technical upgrade

• Introduced and implemented SharePoint and JIRA enterprise wide, championing best practices for Agile tools and processes

• Owned and managed PM artifacts, communications and reporting for senior management 

Project Manager – TELUS, Toronto, Canada ▪ Dec 2012 – Sep 2014

• Accountable for Technology Strategy programs and initiatives

• Managed projects including fiber-to-the-home delivery programs, national Wi-Fi hotspot rollout initiative, centralized fault management infrastructure, and other Operational Support and New Technology initiatives

• Led work-streams with multiple technical teams on different initiatives across the organization

• Delivered PMO-wide SAP PS and MM upgrade/improvement initiative as a super user and assistant instructor  

Program Coordinator – Hewlett-Packard, Taipei, Taiwan ▪ Feb 2011 – Jul 2012

• Accountable for global product scope of consumer and small business desktop systems

• Controlled technical scope and product backlog, led weekly sprint meetings with R&D team

• Designed vendor policies for external users, created audit tools and documentation standards

• Led training sessions for internal resources and vendors, created user manuals and new process workflows 

Project Manager – HiRate Energy Inc., Taipei, Taiwan ▪ Aug 2010 – Feb 2011

• Accountable for engineering and marketing development of proprietary renewable energy product suite

• Designed standards to track milestones and resourcing for internal and partner R&D and manufacturing

• Created user documentation, specifications and product brochures to share with client and investors

• Drafted CAD illustrations of company products such as gel battery and electric vehicle 


Education

Bachelor of Engineering – University of British Columbia, Vancouver, Canada ▪ 2009

Certification

Project Management Professional (PMP)

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