Skills
Networking
A10
Alcatel
Arista
Cisco
Extreme
Fortinet
F5
Juniper
Meraki
PaloAlto
Ruckus
SilverPeak
VeloCloud
System
Amazon EC2
CentOS
Dell EMC
Linux Virtual Server
Ubuntu
Windows Server
VMware
Tools
Ansible
C# / C++
ELK
Grafana
Heroku
HTML5 + CSS
Microsoft Dynamics NAV
MySQL
Open-falcon
Prometheus
PHP
R Language
XAMPP
Zabbix
Experiences
Dong Fong Technology - Senior Network Engineer 2023-Now
- Configuration & troubleshooting issues using Juniper Router (MX series) and Extreme switches (X670, X460, X430)
- Troubleshooting network issues over Routing & Switching protocols (TCP/IP, OSPF, BGP, Static, and VLAN)
- Handling incidents related to International Long circuits for EPL, IPL and IPVPN services across the country
- Incident handling, troubleshooting and liaising with different ISPs and vendors to resolve issues within SLA
- Monitoring network latency and suggesting corrective actions to improve performance
SEA Group (Sea Ltd.) - Senior Network Engineer 2021-2022
- Participate new IX core network architecture deployment to full fill SEA group two different services requirement
- Maintain SEA group network infrastructure by performing network monitoring (Zabbix, Prometheus), performance tuning, analysis and troubleshooting on network anomalies
- Collaborate with internal teams in different regions and external parties including vendors and Internet Service Provider to provide network operation support, problem diagnosis and recovery operation for network incidents
- Protecting data, software and hardware by coordinating, planning and implementing network security measurements
- Participate and provide technical support in network implementation projects and network devices maintenance whenever required
SEA Group (Sea Ltd.) - Senior Technical Engineer 2018-2021
- Configure, operate and maintain all network devices and firewalls (PaloAlto, Cisco ASA, Firepower) for both Garena and Shopee entity in Taiwan
- Enroll new monitoring platform management for IT department and deploy monitoring for network devices, optimize monitoring structure, analyze system logs and provide proper solutions
- Response for office automation using Ansible for network devices and Linux servers
- Windows Active Directory centralization and consolidation for all branch office
- Design and build new network for new Shopee office and logistic warehouse
- Proactively maintain and develop all Linux infrastructure technology for backend services
- Analyze requirement and perform system solution, network solution, planning, installation and setup of both network and system architecture
- Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
- Provide network operation support and troubleshooting for network incidents in live mobile game competitions and escalate to vendor and management accordingly
- Troubleshoot and resolve application issues, maintain and update technical support documentation
