Kuan Hao Liao

User Experience Researcher with a Cognitive Psychology background.

Praise miscellaneous, love philosophy, full of curiosity. Always learning to enjoy life.

  Taipei, Taiwan  https://uxfol.io/kuanhau      

About Me

I majored in Cognitive Psychology and graduated from National Cheng Kung University in Taiwan. I’m trained to understand the connection between human behavior and the motivation behind it using scientific methods, such as in-depth interviews, lab-based experiments, surveys, data analysis...etc., which gives me an advantage when it comes to knowing how/why people would behave.

During my work as a UX researcher, I’ve done several research cooperating with Engineering, Sales, and Marketing teams. I’ve also been invited to hold a two-week UX workshop for college students at Kaohsiung Medical University. I’m passionate about finding what users really need and providing creative solutions. I am also a fast learner and a team player, and I’m sure I can make a contribution to the company with my profession as a Psychology-based UX researcher.

Work Experience

UXR Team Lead  •  FUNPODIUM

  • Reshape the UX cross-departmental communication process

  • Responsible for researcher training

  • Multinational Project User Research

  • Organize in-house workshop- Reshape the UX cross-departmental communication process

2020-02 ~ Now

UX Researcher/Designer  •  Microprogram

  • Establish UX-related workflow

  • Responsible for UX research, analysis report, and design transformation

  • Quantitative/qualitative research planning, execution, and subsequent data analysis

  • Diversified industry project experience

  • Organize internal and external workshops and presentations

2016-05 ~ 2018-05

Education

2010 - 2015

National Cheng Kung University

Master, Cognitive Psychology

  • Cooperate with National Cheng Kung University R&D Center to develop a smart online map, responsible for user research and interaction design.

  • Develop brain games for the elderly to delay brain degeneration, responsible for user research and interaction design.

2005 - 2009

Kaohsiung Medical University

Bachelor, Psychology

  • Self-taught UX-related knowledge

  • Actively participate in workshops and lectures

Skills

UX Research Methods


Through rigorous research plans and appropriate implementation methods to dig out the real thoughts and needs of users, including in-depth interviews, data analysis, usability testing, field research...etc.

Prototyping Tools


Using Axure RP, Sketch, Whimsical, and other software to produce a Prototype or Mockup that meets the requirements according to the progress of the project, and provides internal cooperative members, supervisors, and stakeholders with a clearer visual concept.

Information Architecture


By establishing a user journey to understand the information and feedback that users need to obtain at each step and timing point, design/rebuild the information structure of the product, help cross-departmental communication, and achieve better product usability.

Language

   Chinese — Native      English — Proficient      Japanese — Mid Level