Kyle Calkins
General Manager or Assistant Manager • City, US • [email protected]
Experienced General Manager with a demonstrated history
of working in the restaurant and Cannabis industry. Skilled in Catering, Sales,
Hospitality Industry, Management, and Marketing Strategy. Strong
operations professional with a Master's Degree focused in Special
Education and Teaching from University of Northern Colorado.
Work Experience
LivWell Enlightened Health, General Manager, Jun 2020 ~ Jul 2020
Essential Duties
• Communicate the stores weekly and monthly sales information
• Schedule and manage employee work hours, vacation requests and store labor hours
• Conduct and oversee the training of all new employees as well as the re-training of existing employees when needed
• Motivate and work together with employees to meet and exceed sales goals
• Administer employee evaluations
• Inform employees of new updates and general developments in the company
• Confirm time cards, hours, and store payroll
• Evaluate applicants by discussing job requirements and applicant qualifications with Human Resources; interviewing applicants on a consistent set of qualifications
• Ensure that Back Stock is adequate and manage inventory properly
• Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
• Monitor the activities of store employees to maximize efficiency, minimize errors and respond to customer’s needs in a timely fashion
• Accountable for accurately utilizing LivWell Point of Sale system
• Other duties as assigned by the Director of Operations
Rock Bottom Restaurant & Brewery, Assistant General Manager, Jun 2016 ~ Mar 2020
. Recognized as the flagship of the Rock Bottom Restaurant locations
nationwide with 8M in annual sales. Maintains a staff of 100+ employees.
. Oversee the complete operations of the restaurant.
. Ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Craftworks Resturants & Breweries,
Inc.
. Creating, maintaining and manipulating all aspects of batch reports using
CTUIT including : P and L Statements, forecasting reports, and declining supply budget reports.
. Processing payroll
. Write weekly schedules for all FOH staff
. Interview, hire and train staff in all FOH positions
. Conduct monthly orientation
. Ordering all floor, kitchen, office and bar supplies
. Constantly maintain performance standards and motivate team.
. Lead as an example while practicing safe food handling procedures and enforcing safety procedures in restaurant.
I and I Sound System
Rock Bottom Restaurant & Brewery, Owner/Selector, Jan 2000 ~ Dec 2018
Operating since January of 2000 through the present. Organize, arrange and execute various music festivals and live music events. DJ/MC as needed and as appropriated by festival organizers and/or club owner/operators.
Harry Caray's 7th Inning Stretch and the Chicago Sports Museum
Harry Caray's Restaurant and The Chicago Sports Museum, General Manager, Sep 2015 ~ Jun 2016
Water Tower Place
Establishes restaurant business plan by surveying restaurant demand
conferring with people in the community; identifying and evaluating
competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff.
Coordinating Events
Coordinate details of events such as conferences, weddings, birthdays,
anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.
Calculate budgets and ensure they are adhered to. Book talent, including musicians, bands, and disc jockeys.Coordinate and monitor event timelines and ensure deadlines are met. Initiates, coordinates and/or participates in all efforts to publicize event. Develop and oversee fundraising events.Negotiate and secure event space. Secure sponsorship's. Send out invitations and
manage RSVP list.Manage correspondence.Coordinate event logistics,
including registration and attendee tracking, presentation and materials support and pre - and post-event evaluations.
Craftworks Rock Bottom Brewery, Manager, Jan 2010 ~ Sep 2015
. Recognized as the flagship of the Rock Bottom Restaurant locations
nationwide with 8M in annual sales. Maintains a staff of 100+ employees.
. Oversee the complete operations of the restaurant.
. Ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Craftworks Resturants & Breweries,
Inc.
. Creating, maintaining and manipulating all aspects of batch reports using
CTUIT including : P and L Statements, forecasting reports, and declining supply budget reports.
. Processing payroll
. Write weekly schedules for all FOH staff
. Interview, hire and train staff in all FOH positions
. Conduct monthly orientation
. Ordering all floor, kitchen, office and bar supplies
. Constantly maintain performance standards and motivate team.
. Lead as an example while practicing safe food handling procedures and enforcing safety procedures in restaurant.
Old Chicago Restaurants, Manager, Feb 2008 ~ Jan 2010
. Maintain performance standards and motivate team through positive role modeling and situation leadership.
. Responsible for training all new hires, bar inventory and training, maintaining service standards, and adhering to all safety best practices.
. Practice safe food handling procedures.
. Understand and report Worker's Compensation and General Liability Claims using proper procedures.
. Conduct monthly orientations.
. Manage staff during high volume business and make appropriate decisions in a fast paced environment.
Irish Snug, General Manager, Jan 2007 ~ Jan 2008
General Manager
B.U.F.F. Brothers, General Manager, Dec 2005 ~ Dec 2006
General Manager
Platte Valley Youth Services Center, SSO1/Counselor 1, Jan 2002 ~ Jan 2004
. Responsible for the counseling and rehabilitation of 497 incarcerated youth.
Coreleone's Italian, Owner, Apr 2002 ~ Oct 2003
Owner\Operator
Education
University of Northern Colorado, Master of Science (MS), Master's Degree Special Education and Teaching, 2002 ~ 2004
Worked in related field during school.
University of Northern Colorado, Bachelor of Science (BS), Bachelor's Degree Human Rehabilitation, 1990 ~ 2002
Raised 3 kids and worked Full-Time
