闕子捷 Kyle Cyue
Junior bachelor
Taipei City, Taiwan
4 years of language and literature training, able to quickly organize information, adapt to rapidly changing environment and resolve problems
2 years of experience in event planning and execution, good at weighing the pros and cons, and providing an overall plan from planning to execution
2 years of reserve store manager training in the catering industry to cultivate the capability of customer management and performance management
Active and ambitious, willing to step out of the comfort zone
Experience
Activities section / Academic department • Student Association of DFLL at NTU
Sep 2018 - Jun 2020
Planning and execution of multiple events of varying sizes and forms (orientation activities, department-level performances, film festivals, guided tour for the department, lecturer talks and so forth)
• Offer creative ideas and proposals for given purposes
• Successfully seek speakers and sponsorship resources
• Sales service and promotion management
• Achieve operating goals, control and propose countermeasures
Management Associate • Baoshen Japanese Shabu-Shabu
Jun 2020 - Dec 2021
Product management, personnel training and customer management
• Be responsible for staff scheduling and task division
• Arrange in-store staff training
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Present, promote and sell products/services to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
Education
National Taiwan University
Department of Foreign Languages and Literatures
2018 - 2022
Tools
- Word
- PowerPoint
Skills
- Public Speaking
- Organizational Skills
- Analytic Problem Solving
- Project Management
- Business Administration
- Customer Relationship Management
Languages
- Chinese — native
- English — proficient
- French — advanced
- Spanish — advanced
- German — elementary
闕子捷 Kyle Cyue
學士班 四年級
台北市，台灣
４年語言、文學訓練，快速整理資訊以適應瞬息萬變的環境，並解決問題
２年活動策劃執行經驗，善於權衡利弊，提供從策劃到執行的整體方案
２年餐飲業儲備店長訓練，培養顧客經營和績效管理能力
積極進取，願意走出舒適圈
經歷
活動部／學術部 • 國立台灣大學外國語文學系學生會
Sep 2018 - Jun 2020
策劃和執行多項不同規模和形式的活動（包含迎新活動、系級展演、電影節、學系導覽、 講師講座等）
• 為給定目的提供發想和提案
• 權衡利弊，提供從規劃到執行的整體方案
• 成功尋找學術活動的演講者和其他活動的贊助資源
• 銷售服務和促銷管理
• 實現經營目標，控制並提出對策
儲備店經理 • 寶神涮涮鍋
Jun 2020 - Dec 2021
產品管理、人員培訓和顧客經營
• 負責人員調度排休和任務分工，安排店內員工培訓
• 提供有關客戶需求、問題、興趣、競爭活動以及新產品和服務潛力之報告
• 向現有和潛在顧客展示、推廣和銷售產品與服務
• 對現有/潛在客戶進行成本效益和需求分析，以滿足其需求
• 管理並審核門市人員以維持服務品質
• 建立、發展和維護正向與廠商及顧客之關係
• 分析門市的營收與利潤，並不斷的提出開源與節流之方案
教育
國立台灣大學
外國語文學系
2018 - 2022
工具
- Word
- PowerPoint
技能
- 公開演說
- 組織技巧
- 分析並解決問題
- 產品管理
- 經營管理
- 顧客經營
語言
- 中文 — 母語
- 英文 — 流利
- 法文 — 進階
- 西文 — 進階
- 德文 — 初階
