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There is a phase from the poem saying "Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly." Therefore, I engraved it on my arm as a daily reminder. 

Studying in Tamkang University at Lanyang campus is a very different experience. It helps to shape my personality, my spirit, and my attitude toward RAIN. 

Tamkang University

In my third year of being an university student, I went to California State University, Long Beach to be an exchange student. I spent the whole year studying, experience life in the united states and discovering the cultural differences among people with diverse backgrounds.

California State University, Long Beach  

Project Manager  @ Uni-One Ocean Technoloy Ltd. 

Uni-One Ocean Technoloy Ltd. 

Project Manager 

- Responsible for project marketings 
- Forecast the project cost and draw up a budget to facilitate biddings
- Operate pre-bid management 
- Attend tenders and perform on site strategic decisions  
- Monitor the progress of the projects to ensure key milestones are reached within timely manner

Achievement: 
- Successfully convinced the client with the marketing strategy to arrange a RESTRICTED TENDER with brands that are distributed by our company only, so my firm becomes the sole attendee 

- Maintain the excellent relationship with brokers to ensure fulfilment
- Assist customers with inquiries, or complaints and providing the most suitable solutions to bring down the contacts 
- Coordinate the emergencies on the event date
- Handle different tasks that have been assigned 
- Prioritize the urgency of cases to work effectively among departments in order to solve the issues

Achievement: 
- once assigned to a U2 global tour to ensure the ticket fulfilment, and was managed to secure more than 90% of the source at the early stage
- received an angry call from an Australian broker for more than an hour, and ended up with an apology and thank-you from him instead 
- Praised by the manger of the excellent customer service

Viagogo

Seller Support 

- Participate in foreign exhibitions to create brand exposure 
- Understand the client's needs in order to finalize with a workable price and delivery
- Process orders, examine final goods and decide the most suitable shipping methods
- Cope with emergencies like products missing or delaying
- Handle customer complaints

Achievement: 
- Managed to find the missing goods delivered within client's set deadline and have UPS fully erased the shipping cost  
- Successfully obtain 100% refund on the defective products

Hueilong Junior Co. LTD - Taipei, Taiwan

International Sales 

- Chosen to maintain Instagram account of the store
- Achieve all tasks set by supervisor and manager 
- Pay attention to every moment of connection with customers 
- Maintain a calm demeanour during periods of high volume or unusual events to keep store operating to standard

Achievement: 
- Gradually increased LIKE on Instagram by discovering what the customers usually pay attention to 
- Awarded to be “ Partner of the Quarter” in 2016
- Achieved a personal best of selling 20 cups of high-end coffee; which was 1/3 of the day sales target
- Assigned to do a multi-tasking job which required strong ability to help others at different stations during one of our busiest Festival
- Selected to be the new hire trainer 

Starbucks (In Canada)

Barista

- Manage Facebook account of firm by updating posts and hosting activities on Facebook to interact with customers  
- Engage with oversea social media influencers and bloggers and cooperate with publishers to create brand exposure
- Attend foreign exhibitions to perform on site promotion
- Establish friendly relationship with clients and observe the market, as well as to follow up the sold products
- Assist supervisor with OEM cases from multinational retail corporations
- Communicate among departments to make sure the sound of products from manufacturing, quality inspecting until shipped

Achievement: 
- Successfully contributed to a sold-out on the unpublished product within 2 weeks by performing multiple marketing strategies 
- Sold a worths US 800,000 dollars 40-feet container of high-end products to a new client
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