3 years experience with project management.
1 year experience with operation management.( enhanced productivity)
Master degree of business administration (National Cheng Kung University)
May,2018 - Present
●Work rotation - Familiar with e-commerce,TV shopping,Logistics,IT,customer department.
●Project management -
Chatbot project_To improve 14% of chatbot user experience.
Image file system project_Modular design image file system to reduce 3 full-time job.
m&m project_To increase the 21%(30%→51%) success rate of sales in
purchase additional goods.
Service process reengineering project_Design the e-commerce service process to reduce the 16%(5.7 day →4.8 day) average processing time.
Enhance business process_Find and resolve the problem form business process.
Oct,2017 - May,2018
●Improve production process - Improve the process of boil egg to reduce 7,000 NT cost per day.
●Operation management - Schedule boil egg product operation
Jul,2015 - Aug, 2015
● Market survey - Researched custom behavior of China.
● Marketing plan - Developed a O2O program which increases 1 customer flow at a cost of 0.25 rmb.
Jul,2013 - Aug,2013
● Sales - Sales 30 camera products per month, which is the best record.